Job Information
Beacon Hill Staffing Group, LLC Customer Experience Specialist - 1388568-4658 in Zion, Illinois
This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/12132582 A Healthcare organization located in Zion is looking for a temporary-to-hire Customer Experience Specialist. This is a fulfilling position where you can make an impact on the patient and contribute to the mission of the organization.
Responsibilities include:
- Deliver the optimal customer experience and meet or exceed patient expectations and needs for on-time delivery.
- Scheduling and follow-up tasks as needed.
- Timely entry of forms.
- Respond to emails.
- Set up calendar events.
- Interact with the healthcare staff.
- Answer phone calls from patients.
- Greet visitors in a warm and friendly manner.
- Consistently create and contribute to an exceptional patient experience.
- Other administrative tasks as assigned.
Requirements:
- 2+ years of administrative experience in a healthcare setting.
- Empathy and compassion.
- Proficient in Microsoft Word and Excel.
- Comfortable in a healthcare setting with patient interaction.
Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/
Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.
Company Profile:
Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.beaconhillstaffing.com .
We look forward to working with you.
Beacon Hill. Employing the Future (TM)