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Position:Senior Workforce Administration Representative

Primary Location:Shanghai (CHN), Shanghai, China

Additional Locations: Zhangjiagang (CHN) Tokyo (JPN) + More - Less

Schedule:Full time

Date Posted:11/07/2024

Job Number:R2056558

Position Type:Regular

Apply Now (https://dow.wd1.myworkdayjobs.com/ExternalCareers/job/Shanghai-CHN/Senior-Workforce-Administration-Representative_R2056558/apply)

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At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet.

Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you’re looking for a challenge and meaningful role, you’re in the right place.

The Dow Chemical Company has an exciting opportunity for a Sr. Workforce Administration (WFA) Representative, within Human Resources (HR). This role would be located within the APAC HR Solutions. The HR Solutions organization will be responsible for the design and delivery of innovative solutions to all employees and leaders. HR Solutions roles will contain deep subject-matter expertise in order to consult on programs, processes and people. The top priority of HR Solutions is to deliver the bestEmployee Experiencethrough exceptional delivery of a portfolio of solutions.

We are looking for people who:

• Have a passion for learning

• Are never satisfied with the status quo

• Build successful relationships and thrive in diverse networks and working teams

• Are willing to try “new ways” of doing things

• Desire to understand the business and external customers

• Enjoy using data to tell a story or make a case for change

Job Overview:

Sr. Workforce Administration (WFA) Representative is empowered to support and perform HR operations required enable HR business processes, and drive a best-in-class Employee and Candidate Experience. This role will also support Workforce Administration (WFA) event planning, implementation and delivery for APAC.

Accountabilities

• Identify and deliver E2E solutions to HR, employees and people leaders in APAC region

• Support employee lifecycle activities including pre-onboarding, onboarding, transfer, separation, etc.

• Responsible for the data management through Enabling Technology (incl. Workday, ServiceNow, etc.)

• Manage vendors with limited supervisory

• Regional SME roles who is a go-to person for junior team members

• Initiate Knowledge Base and Case Management content updates for Workforce Administration (WFA)

• Additional Competencies:

• Highly skilled in effectively interacting with and supporting all levels of employees

• Able to operate effectively and proactively with an employee-experience and end-to-end mindset

• Able to use appropriate judgment in escalation or when to involve other resources in decision making or processing

Required Qualifications

• Minimum of 3 years of human resources or relevant experience

• Highly skilled in effectively interacting with and supporting all levels of employees

• Excellent communication skills, fluent in English (both written and spoken)

• Critical problem solving skills

• Demonstrated ability leveraging a variety of technology to support inquiry resolution (i.e., Case Management and Knowledge Base systems)

• Experience in high volume operational environments is required.

• Experience with Workday is an advantage.

• Ability to multi-task and manage competing priorities.

• Works collaboratively, is self-motivated and accountable.

• Customer service mindset.

Benefits – What Dow offers you

We invest in you.

Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career. You bring your background, talent, and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing.

Here are just a few highlights of what you would be offered as a Dow employee:

• Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives.

• Benefits and programs to support your physical, mental, financial, and social well-being, to help you get the care you need...when you need it.

• Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning, and educational resources to help you achieve your long term financial-goals.

• Employee stock purchase programs (availability varies depending on location).

• Student Debt Retirement Savings Match Program (U.S. only).

• Dow will take the value of monthly student debt payments and apply them as if they are contributions to the Employees’ Savings Plan (401(k)), helping employees reach the Company match.

• Robust medical and life insurance packages that offer a variety of coverage options to meet your individual needs. Travel insurance is also available in certain countries/locations.

• Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building.

• Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs.

• Competitive yearly vacation allowance.

• Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents).

• Paid time off to care for family members who are sick or injured.

• Paid time off to support volunteering and Employee Resource Group’s (ERG) participation.

• Wellbeing Portal for all Dow employees, our one-stop shop to promote wellbeing, empowering employees to take ownership of their entire wellbeing journey.

• On-site fitness facilities to help stay healthy and active (availability varies depending on location).

• Employee discounts for online shopping, cinema tickets, gym memberships and more.

• Additionally, some of our locations might offer:

• Transportation allowance (availability varies depending on location)

• Meal subsidiaries/vouchers (availability varies depending on location)

• Carbon-neutral transportation incentives e.g. bike to work (availability varies depending on location)

Join our team, we can make a difference together.

About Dow

Dow (NYSE: DOW) is one of the world’s leading materials science companies, serving customers in high-growth markets such as packaging, infrastructure, mobility and consumer applications. Our global breadth, asset integration and scale, focused innovation, leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing sites in 31 countries and employ approximately 35,900 people. Dow delivered sales of approximately $45 billion in 2023. References to Dow or the Company mean Dow Inc. and its subsidiaries. ​​​​Learn more about us and our ambition to be the most innovative, customer-centric, inclusive and sustainable materials science company in the world by visitingwww.dow.com.

As part of our dedication to the diversity of our workforce, Dow is committed to equal opportunities in employment. We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career. Further information regarding Dow's equal opportunities is available onwww.dow.com.