Job Information
CHAMPIONX LLC Field Installation Technician in Zanesville, Ohio
ChampionX has an immediate opening for a Field Installation Technician located in Zanesville, OH or West Virginia. This is your opportunity to join a growing company offering a competitive base pay and benefits. What's in it For You: The ability to make an impact and shape your career with a company that is passionate about growth The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best Thrive in a company that values sustainability, drives a safety-focused culture and empowers its employees through continuous improvement The chance to Improve Lives in our community with regular outreach and volunteerism opportunities The chance to join a learning and problem-solving culture Comprehensive benefits package starting day 1 of employment- medical, dental, vision, matching 401k, company paid life and disability insurance, health savings account with company provided funds, paid vacation & personal time and so much more! What You Will Do: The installation technician is responsible for performing onsite customer support activities for chemical injection pumps and tanks, such as troubleshooting, installations, repair and set ups. Using company guidelines, performs onsite preventive maintenance and routine repair after installation. Performs moderately complex customer support activities, including installations, routine repairs and maintenance of chemical injection pumps and accessories. Assembles different parts of manufactured products using hand tools, power tools, machines, and equipment. Inspects all materials, components, subassemblies, etc. to assure they meet the accepted quality standards. Reads and follows work instructions, work orders, production drawings and sample assemblies, or receives verbal instructions regarding duties to be performed. Processes and submits customer service transactions such as service tickets accurately. Provides accurate and timely information regarding availability of in-stock items. Answers basic inquiries from customers providing basic technical product and applications support. Refers customers to local sales representative for further sales & service requests Drives a company vehicle and makes deliveries to customer locations Obtains signatures for deliveries made, as required. Works alone and/or under general supervision Develops good working relationships with customers through frequent and professional written and verbal communication. Communicates professionally & effectively with customers when delivering both good and bad information. Knows and complies with all safety policies and procedures. Works unconventional hours and potentially weekends to provide our required level of service on occasion. Attends work in predictable and regular manner Position Details: Candidate must reside in Zanesville, OH or surrounding areas Work week and shift: Monday through Friday from 7AM to 4:30PM, likely daily overtime and weekend work possible Compensation package offered: $25.00 to $30.00/hour and quarterly bonus program New hire training provided Must have valid US driver license Must have acceptable driving record (MVR) Must meet DOT requirements Individual contributor reporting to the Marcellus area Regional Sales Manager Minimum Qualifications: High School Diploma or GED. Vocational/Technical training or certification, or equivalent experience; At least 2 years of assembly, installations, repair of chemical injection pumps or similar products and; At least 2 years of experience performing moderately complex installations independently and; At least 2 years of experience in strong customer service relations, including the ability