Job Information
Manpower Customer Service Associate in Ypsilanti, Michigan
Our client, in Ypsilanti, is currently seeking a strong multitasker and detail-oriented individual to work as a Customer Service Associate! This is a temp-to-hire opportunity that starts in mid-August. Apply today!
Job Title: Customer Service Associate * Location:* Ypsilanti, Michigan
Compensation: $16.00-19.00 per hour -- WEEKLY PAY!
*What's the Job? *
- Provide outstanding customer service to clients, visitors, and customers.
- Address customer inquiries and resolve issues with a friendly and helpful attitude.
- Document and update customer records based on interactions.
- Develop and maintain a knowledge base of the evolving products and services.
- Process mail, packages, and orders for shipment.
- Process warranty returns.
- Verify returns on items and process refunds or replacements on orders.
*What's Needed? *
- Ability to navigate Google Suite and Microsoft Office Suite.
- Previous experience in customer service, sales, or other related fields.
- Ability to build rapport with clients.
- USPS, UPS, and FedEx shipping and tracking experience.
- Excellent written and verbal communication.
- Experience with correspondence between clients, customers, and staff via phone and email.
- Ability to prioritize and multitask.
- Positive and professional demeanor.
*What's in it for me? *
- Work Monday-Friday, traditional business hours.
- Work for a local business in Washtenaw County.
- Weekly pay and electronic deposit -- we get you paid fast and securely.
- Access to career exploration tools, resources, full tuition coverage, referral programs, and more - all through Manpower!
