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Catholic Charities Serving Central Washington Records and Registration Specialist in Yakima, Washington

Job Details Job Location Yakima - West - Yakima, WA Position Type Full Time Education Level High School   Salary Range $19.00 - $23.00 Hourly Travel Percentage Up to 25% Description Position Summary: The Registration and Records Specialist is responsible to perform office services related to in-person and telephone requests for service, handling paperwork for individuals coming in for counseling services, answering the phone, and functions related to data entry and in accordance with contract requirements when services are requested or delivered. Responsibilities: Perform functions related to Registrations and Records to ensure continuity of services, access, and review standards are met according to contract Assure that client walk-ins and phone calls from persons requesting counseling services are promptly returned Screen for urgency and appropriateness of services Provide community resources when needed Assign cases for intake-assessment by clinicians, considering the client's needs, insurance requirements, and therapist expertise and availability Register clients and maintain client information in the management information system Verify eligibility for all clients that you screen Maintain and update all referral lists Work with support, billing and clinical staff to ensure continuity of client services Coordinate with Records and Registration staff to ensure access and review standards are being met according to the contract requirement Maintain positive working relationships with referral sources and community entities Scan client documentation accordingly into the management information system Sent Early and Periodic Screening Diagnostic and Treatment letter as needed for clients under 21 with state insurance Review sliding fee with clients and get information Sent Intake packets through DocuSign, once received back completed, scan in clients document library Face to Face with clients that need help with the intake paperwork and counselor disclosure Meet regularly with Supervisor and the Records and Registration Team Back up Front Desk duties Front Desk back up for call outs Perform other duties as assigned Qualifications Job Requirements: The following requirements are those that are normally required for performance of this position. Any disabled applicant or incumbent who does not meet one or more of the physical requirements, but who can perform the essential function of the job (with or without reasonable accommodations) shall be deemed to meet these requirements. Physical Requirements: This position normally requires the physical demands of sitting, standing, walking, bending, lifting or performing other work requiring low physical exertion, talking, hearing and adequate vision on a regular basis to perform the job requirements. These physical demands are required up to 80% of the time. Non-Physical Requirements: Education Bachelors' Degree preferred Associate's degree or High School Diploma required Experience Minimum 1 year experience providing general office support in a health care related setting Special Skills Knowledge of Community Mental Health Systems and requirements Knowledge of community resources helpful Excellent client and consumer communication skills Good verbal and written communication skills Ability to manage high detail tasks Ability to work independently and as a team member Data entry and other computer skills Strong interpersonal skills Flexibility in scheduled work hours to accommodate evening hours as necessary Bilingual (English/Spanish) Required Licensure, Registration, Certification Valid Washington driver's license and minimum required liability insurance for WA St

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