Easter Seals Jobs

Overview

M Health Fairview has an immediate opening for a Admissions Financial Representative to join our team at the Wyoming Lakes Hospital. Join M Health Fairview, the largest healthcare system in the state! Fairview Health Services is an award-winning nonprofit health care system with more than 24,000 employees and 2,300 aligned physicians. Based in Minneapolis, we provide exceptional, coordinated health care- from preventing illness and injury, to dealing with the most complex medical conditions. Hardworking, innovative, dedicated employees are critical to our future as we seek to improve the health of the communities we serve.

This is a 0.60 FTE (48 hours per two week pay period) opening and is benefits-eligible.

The schedule for this opening is as follows, subject to change based on clinic needs:

Week One:

Monday, Friday, Saturday, Sunday 2:30pm - 11:00pm

Week Two:

Wednesday 11:45am - 8:15pm, Thursday 2:30pm - 11:00pm

This is a Local 113 SEIU Union role.

M Health Fairview offers a competitive benefits package including medical/dental, 401k/403b with employer match, tuition reimbursement, and PTO! For details, please visit our benefits page by clicking here (https://www.fairview.org/benefits)

Responsibilities Job Description

Do you like being the first point of contact and creating a positive first impression? Then consider this role! In this position you will have responsibility for completing the financial clearance process within Patient Access. The Patient Access Services Representative must be able to articulate information in a manner that patients, guarantors, and family members understand so to know what to expect with regard to their responsibilities. Various action items include completing the pre-registration, registration, and insurance verification as well as Interviewing patient and guarantors to gather insurance information and verifying eligibilty.

In this role you will also work with medical staff, nursing, ancillary departments and insurance payors.

The Admission Financial rep must be able to articulate information in a manner that patients, guarantors and family members can understand and to know what to expect with regard to their responsibilities including completing pre-registration, registration and insurance verification and interviewing patients and guarantors to gather insurance information and verifying eligibility. In this role you will also work with medical staff, nursing, ancillary departments and insurance payors.

The Admission Financial Representative is responsible for completing the financial clearance process within patient access which includes scheduling and registration activities. Individuals in this role are expected to demonstrate behaviors that create a welcoming environment and deliver an exceptional experience to patients, families and other customers. The Admission Financial Representative (AFR) must be able to articulate information in a manner that ensures patients, guarantors and family members have clear expectations and understand their financial responsibilities. The job expectations for the AFR role includes, but is not limited to the following:

• Provide scheduling and registration support for patients.

• Deliver an exceptional customer service experience to patients, families and other customers through consistently demonstrating Fairview behaviors.

• Manage daily worklists and resolve assigned tasks in a timely and efficient manner.

• Adhere to all compliance and regulatory requirements.

• Consistently demonstrate the Fairview Commitments related to Respect to People and Continuous Improvement

Qualifications

Required Qualifications

• 1+ years of customer service experience.

• 1+ years of applicable computer knowledge and skills.

Preferred Qualifications

• High School Diploma, GED, or Post-Secondary Education

• Previous experience in a clinical setting with registration experience

Other Skills We Desire:

• Excellent customer service, public relations and communication skills

• Ability to prioritize and work with a fluctuation in workload while working independently

• Ability to adapt to change and engage in ongoing process improvement

• Flexibility to work at other sites is encouraged

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

EEO Statement

EEO/AA Employer/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status