Easter Seals Jobs

Job Title:

Site Reliability Engineer – AEM & Alpine.js

Job Description

We’re Concentrix. A new breed of tech company — Human-centered. Tech-powered. Intelligence-fueled.

We create game-changing solutions across the enterprise, that help brands grow across the world and into the future. We are trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands in over 70 countries spanning 6 continents.

Our game-changers:

• Challenge Conventions

• Deliver outcomes unimagined

• Create experiences that go beyond WOW

If this is you, we would love to discuss career opportunities with you.

In our Concentrix Catalyst team, you will work with the engine that powers the experience design and engineering capabilities at Concentrix. A leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered design, powerful data, and strong tech to accelerate CX transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Concentrix provides eligible employees with an opportunity to enroll in many benefit programs, generally including private medical plans, great compensation package, retirement savings plans, paid learning days, and flexible workplaces. Specific benefits plans will vary by country/region.

We’re a remote-first company looking for the absolute best talent in the world. Experience the power of a game-changing career.

About the Role

We are seeking a Site Reliability Engineer (SRE) with expertise in Adobe Experience Manager (AEM) and Alpine.js to join our dynamic team. The ideal candidate will be responsible for ensuring the reliability, scalability, and performance of AEM-based web applications, while also supporting the development and deployment of frontend applications utilizing Alpine.js.

Key Responsibilities

Ensure System Reliability & Performance: Maintain high availability, performance, and stability of AEM applications by proactively monitoring and optimizing system resources.

Infrastructure & Automation: Develop and maintain infrastructure as code (IaC) solutions using Terraform, Ansible, or similar tools to automate deployments and configuration management.

CI/CD & Deployment Pipelines: Design, implement, and manage CI/CD pipelines for AEM and Alpine.js applications to support automated deployments and reduce time-to-market.

Observability & Monitoring: Implement logging, alerting, and monitoring solutions (New Relic, Datadog, Splunk, or similar) to proactively identify and resolve production issues.

Incident Management & Troubleshooting: Respond to and resolve production incidents, performing root cause analysis (RCA) and implementing long-term fixes.

Security & Compliance: Ensure applications adhere to security best practices, including vulnerability scanning, access controls, and compliance with organizational security policies.

Collaboration with Development Teams: Work closely with AEM developers, frontend engineers, and DevOps teams to ensure smooth integration of AEM and Alpine.js components.

Performance Optimization: Identify and resolve performance bottlenecks in AEM workflows, caching strategies (Dispatcher, CDN), and frontend Alpine.js components.

Required Skills & Experience

Proven Experience: 3+ years of experience as an SRE, DevOps Engineer, or related role working with AEM-based applications.

AEM Expertise: Strong understanding of Adobe Experience Manager (AEM) architecture, deployment, and content delivery strategies.

Frontend Technologies: Familiarity with Alpine.js for lightweight frontend development and interaction with AEM components.

Cloud & Infrastructure: Experience with cloud platforms (AWS, Azure, or GCP) and containerization (Docker, Kubernetes).

CI/CD & Automation: Hands-on experience with Jenkins, GitHub Actions, GitLab CI, or similar CI/CD tools.

Monitoring & Logging: Proficiency in tools like Prometheus, Grafana, ELK Stack, or similar.

Networking & Caching: Understanding of CDN, reverse proxy setups (Apache, Nginx), and AEM Dispatcher configurations.

Scripting & Programming: Proficiency in Bash, Python, or other scripting languages for automation tasks.

Nice to Have

Experience with GraphQL or REST API integration for AEM and Alpine.js applications.

Familiarity with Content Delivery Networks (CDN) such as Akamai, Cloudflare, or AWS CloudFront.

Knowledge of Terraform, Helm, or similar IaC tools.

Experience with security best practices in AEM environments.

Location:

IND Work-at-Home

Language Requirements:

Time Type:

Full time

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/)