Easter Seals Jobs

Description

Email brendan.steele@rht(.com) for consideration

Robert Half (Technology Solutions) is searching for a Tier 3 / Executive IT Support Specialist with a background in AD/Entra ID, M365, Exchange, VDI, and escalated support. If this sounds like your background, then this Tier 3 / Executive IT Support Specialist role is for you. For this opportunity, you will work in the Woodland Hills, CA area.

Position: Tier 3 / Executive IT Support Specialist

Hours/Duration: 40 hrs/wk, M-F, FTE/CTH

Top Skills: Tier 3 Service Desk Escalations, Executive Support, Azure, Entra ID/hybrid AD, M365, Exchange, VDI, etc.

Onsite/Remote: Onsite

Company: Travel/Tourism Industry

We are looking to present candidates immediately and this Tier 3 / Executive IT Support Specialist position will not be open long. You can apply for this position today by sending your resume to Brendan.Steele@rht(.com) or texting me at (310) 905-6878 (email text-line). You can also connect with me on LinkedIn at (linkedin/in/brendan-steele-177770101/).

Responsibilities:

• Handle Level 3 IT Tickets from L1 and L2 Team

• Administer Microsoft environment including O365 products - Intune, MS Teams, Exchange, SharePoint, OneDrive, Azure AD and on-prem AD (Hybrid), Azure Services, etc.

• Handle escalated tickets and executive/VP requests with a great bedside manner

• Work with 3rd party vendors (Microsoft, Cisco, Palo Alto, etc.)

• Document resolutions, processes, knowledgebase articles, project plans/road maps/deliverables, etc.

• Setup connections, manage end user/executive hardware & software

• Resolve tickets from L1 and L2 teams globally. Mentor junior staff members

• Setup Azure Virtual Desktop and/or Citrix VDI

• Setup numbers within MS Teams, setup conference rooms

• Resolve email and mail issues

• Enroll users in Intune

• Secure network against cyber threats

• Setup and engineer MFA solutions

  Requirements

Skills:

• 4+ Years of Escalated Support & White-Glove Service (Supporting Executives)

• M365, SharePoint, OneDrive, Exchange, Teams, Intune (MDM)

• Azure Services (Entra, Virtual Desktop or AVD, etc.), Hybrid AD

• Vendor Management

• Professional/Polished, Natural Leader

• Citrix Virtual Desktop (or Azure Virtual Desktop Infrastructure is preferred) – VDI Services is a huge preference

• MFA

• Network Fundamentals, LAN/WAN, Shared Printers, Connectivity

• Endpoint Management/Deployments

  Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .