Easter Seals Jobs

+-----------------------------------------------------------------------+ | | +-----------------------------------------------------------------------+ | | +-----------------------------------------------------------------------+ | | +-----------------------------------------------------------------------+ | | +-----------------------------------------------------------------------+ | | +-----------------------------------------------------------------------+ | | +-----------------------------------------------------------------------+ | Title:Assistant Health Center Administrator | | Reports to:Health Center Administrator | | FLSA Status:Exempt | | Personnel Supervised:None | | POSITION SUMMARY: | | The Assistant Health Center Administrator is a mentor, directs and | | oversees the daily duties of assigned staff at the medical/dental | | front desk. Provides guidance and training to front desk staff | | responsible for admitting, registering, scheduling and verifying | | patient insurance policies. Handles customer account transactions, | | provides customer assistance, and performs and/or oversees cashiering | | operations. Adheres to policies, procedures and regulations to ensure | | compliance and patient safety and information security. Participation | | in Compliance and other important training is a condition of | | employment. Assist the Health Center Administrator with the daily | | functions of the health center(s). | | | | | | MINIMAL QUALIFICATIONS: | | | | 1. Four-year business or health-related degree preferred. | | Consideration will be given to 2-4 years business training at | | college-level or an accredited business school and/or exceptional | | health-related expertise and capability. | | 2. BLS Certification | | 3. Experience preferred | | 4. Bilingual, English/Spanish, preferred | | | | SKILLS: | | | | - Customer Focus: Ensures that the patient and customer perspective | | is a driving force behind business decisions and activities; | | crafts and implements service practices that meet our patients', | | customers', and organization's needs. Recognizes and is | | attentive toward both internal and external customer issues. | | - Adaptability: Maintains effectiveness when experiencing major | | changes in work responsibilities or environment; adjusts | | effectively to work within new work structures, processes, | | requirements, or cultures. | | - Communication: Clearly conveys information and ideas through a | | variety of media to individua s or groups in a manner that | | engages the audience and helps them understand and retain the | | message. | | - Contributing to Team Success: Actively participates as a member | | of a team to move the team toward the completion of goals. | | - Professionalism: Sets high standards of performance for self and | | others; assumes responsibility and accountability for | | successfully completing assignments or tasks; self-imposes | | standards of excellence rather than having standards imposed. | | - Continuous Improvement: Initiates and supports action to improve | | existing conditions and processes; identifies improvement | | opportunities, generates ideas, and implements solutions. | | - leads by Example: Constantly performs the job duties as outlined | | every day in way that other look to you as an example of how to | | perform. | | | | RESPONSIBILTIES AND PERFORMANCE EXPECTATIONS include, but are not | | limited to, the following: | | | | - Leads and oversees the daily duties and workflow of assigned | | staff to the front desk. | | - Acknowledge/greet patients and process patients in accordance | | with CFHCs patient flow model. | | - Knowledge of electronic medical records processes, Sliding Fee | | Scale, HIPAA, Joint Commission, Medical Record policy, | | scheduling, patient rights and grievance processes. | | - Create new patient account. Retrieve established patient accounts | | from Electronic Medical Records | | - Gather pertinent data on all patients: demographics, financial, | | educational and occupational (migrant/seasonal, other). | | - Knowledge of verification of insurance coverage, run/check | | Eligibility obtains authorizations as needed. (Medicaid or HMOs) | | - Collect appropriate money for visit per sliding fee scale and | | Co-Payments | | - Review accuracy and completeness of claim at end of visit. Data | | entry, diagnosis codes, and money collected. | | - Schedule new and follow-up appointments as needed. | | - Maintain cash drawers. Complete end of day Daily Summary Sheet | | and balance activities for the day run the reports (Billing | | Summary, Individual users and all users report) | | - Assists the Health Center Administrator with special projects | | with a defined timeline for completion and order supplies for | | department. Assist Health Center Administrator (HCA) in preparing | | the department for regulatory and/or internal inspections. | | - Provides guidance and training to assigned staff responsible for | | all aspects of admitting, registering, scheduling and verifying | | patient insurance policies. | | - Assist the manager/supervisor in training employees on | | departmental policies and procedures and participate in the | | interview process for AMA and PCTA candidates. | | - Handles customer financial account transactions, provides | | customer assistance, and performs and/or oversees cashiering | | operations in the absence of the HCA. | | - Participates and attends professional meetings and con