Easter Seals Jobs

Unit Description

You ask instead of command. You see opportunities rather than problems. Share your vision and inspire others.

Sodexo is Growing! We are seekingtwo Environmental Services/Custodial Operations Managers 3 for Novant Health New Hanover Regional Medical Center in Wilmington, NC . The Operations Managers will report to the Multi-Service GM managing the daily operations at the 800 bed hospital, with 3 managers and approximately 190 frontline employees. 1st and 2nd shift are available with rotating weekends and holidays.

Our Sodexo Healthcare Environmental Services/Housekeeping teams work to direct housekeeping operations at healthcare client locations, partnering with them to deliver innovative solutions. These teams also have responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff, as well as follow-through with action items that impact both client and patient satisfaction. At Sodexo Healthcare, patients are the heart of everything we do. Our ability to create a clean, healthy and comfortable environment for hospitals is key to the full patient experience.

The successful candidate will:

• have experience in managing EVS in a large hospital environment;

• be responsible for driving client and patient satisfaction scores;

• provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department;

• work with the Environment of Care Committee and Infection Prevention Director;

• effectively manages the Unit Operating System; and/or

• support a diverse and inclusive workforce.

Is this opportunity right for you? We are looking for candidates who:

• have experience leading and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution of a healthcare housekeeping system;

• have experience driving customer service and/or guest satisfaction results in a healthcare environment is preferred;

• possess strong leadership skills and can work independently to drive program compliance and reach project target dates of completion;

• can analyze data, present and effectively communicate to all levels within the organization related to training, leading hospital committees and change management;

• have experience effectively managing projects within agreed upon timelines;

• are results and safety driven;

• have in-depth knowledge of housekeeping systems and procedures;

• have experience with vendor and contract management, as well as union and contract negotiations;

• have experience improving patient satisfaction, and driving full compliance to HCAHPS, local, state and Joint Commission standards;

• have 3-5 years previous custodial / housekeeping or similar management experience., in a hospital, healthcare experience preferred but not required;

• have strong financial acumen and budget management experience;

• can multi-task and set priorities; and/or

• are proficient with computers and other technology.

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs

• 401(k) Plan with Matching Contributions

• Paid Time Off and Company Holidays

• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

Qualifications & Requirements

Basic Education Requirement - Bachelor’s Degree or equivalent experience

Basic Management Experience - 3 years

Basic Functional Experience - 3 years of work experience in Housekeeping, Environmental or Custodial Services

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

Location US-NC-WILMINGTON

System ID 977877

Category Environmental Services / Custodial

Relocation Type No

Employment Status Full-Time

Posted Range $61100 to $92400

Company : Segment Desc HOSPITALS

On-Site