Easter Seals Jobs

We are seeking a dynamic and enthusiastic Customer Service and Sales Representative to manage and cultivate new leads for our photography sessions while providing great customer service. The ideal candidate will have a strong background in sales and customer service, excellent communication skills, and a passion for helping clients achieve their photography goals. This hybrid position is crucial in driving our business growth and ensuring a seamless client experience from initial contact to final delivery. Responsibilities: - Proactively identify and reach out to potential clients through various channels (phone calls, emails, social media, etc.) - Conduct initial consultations to understand clients\' photography needs and preferences - Present and promote our photography packages, highlighting the benefits and unique selling points - Follow up with leads to nurture relationships and close sales - Provide exceptional customer service by responding to inquiries, resolving issues, and ensuring client satisfaction - Assist clients with booking appointments, selecting packages, and preparing for their photography sessions - Collaborate with the photography team to ensure a seamless and enjoyable client experience - Achieve and exceed monthly sales targets and performance metrics - Maintain accurate records of all sales activities and client interactions in our CRM system - Continuously seek opportunities to improve the customer service experience and sales processes Requirements: - Proven experience in sales and customer service, preferably in a related field (photography, event planning, etc.) - Excellent verbal and written communication skills - Strong interpersonal skills with the ability to build rapport quickly - Self-motivated with a results-driven approach - Ability to handle objections and close sales effectively - Proficiency in using CRM software and other sales tools - Strong organizational skills and attention to detail - Ability to work independently and as part of a team - Passion for photography and understanding of the industry is a plus - Bilingual (Spanish) or other language is also plus