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ACE American Insurance Company Customer Services Representative - 15234 in Wilkes Barre, Pennsylvania

Customer Services Representative - 15234

DESCRIPTION/RESPONSIBILITIES: JOB DESCRIPTION

ESSENTIAL FUNCTIONS: * Process all incoming emails and distribute to individual workflows in ImageRight. * Enter all new business submissions in Chubb Clearance system and AS400 system. * Prepare policy conditional renewal, cancellation, and non-renewal notices. * Update drivers and order MVRs.

ADDITIONAL RESPONSIBILITIES: * Send loss runs. * Order Experian and D&B reports. * Prepare certified copies of policies. * Some mailroom duties when needed.

KNOWLEDGE, SKILLS AND ABILITIES: * Reviews all daily incoming department mail and faxes making a determination who should receive. * Efficiently and accurately handle all tasks.

QUALIFICATIONS TRAINING AND EXPERIENCE: * High School Diploma * High level of accuracy in keying * Good organizational skills * Good communication skills * Basic computer skills

At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.

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