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IQVIA Quality Specialist in Wilayah Persekutuan Kuala Lumpur, Malaysia

Essential Functions

  • Adopt and implement the global Quality Management Plan within the scope of the assignment with the support of a mentoring Quality Manager/Senior Quality Specialist, this will include: Planning and executing the Quality Management activities. Risk identification and assessment through data review and quality control processes. Providing support in risk mitigation, in planning corrective/preventive actions, and guidance for improvement. Supporting the assigned business line management and staff to enhance effectiveness.

  • Cooperate closely with the relevant business and other stakeholders, support maintaining focus on quality in project delivery. Contribute to the development and implementation of a Delivery Unit/Sponsor specific Quality Management Plan and Risk Management Program, monitor the implementation and delivery.

  • Provide advice and support to teams within the assigned business line and other key stakeholders on all aspects of Good Clinical Practice (GCP) compliance.

  • Work in close cooperation with teams to manage non-compliance, quality issues, assist in planning corrective/preventive actions, as applicable according to SOPs. ;

  • Inform the assigned business line and Quality Assurance of quality issues according to SOPs.

  • Work closely with Quality Assurance and assigned business staff in case of suspected misconduct, as required by the applicable SOPs.

  • May provide assistance during audits and regulatory inspections to the operational teams to the extent agreed with Quality Management and as required by the applicable SOPs.

  • Prepare periodic reports to stakeholders on quality related matters, risk assessments and specific quality improvement initiatives.

  • Upon agreement with the Line Manager: Perform any other reasonable tasks as required by the role.

Qualifications

  • Bachelor's Degree in relevant studies

  • 3 years’ experience in Clinical Monitoring, including at least 2 years’ experience in a role equivalent to a Clinical Project Manager/Clinical Team Lead, preferably within IQVIA. Equivalent combination of education, training, and experience.

  • Sound working knowledge of medical terminology, IQVIA Standard Operating Procedures (SOPs), International Conference on Harmonization (ICH), Good Clinical Practice (GCP),, applicable regulatory requirements, quality management processes. Knowledge of National and International Regulations and Drug Development processes.

  • Knowledge of Pharmaceutical industry operations.

  • Good organizational, interpersonal and communication skills.

  • Good judgment and decision-making skills.

  • Good influencing and negotiation skills.

  • Excellent problem solving skills.

  • Ability to travel within the region/country.

  • Ability to lead and motivate a clinical team. Ability to establish and maintain effective working relationships with co-workers, managers and clients/customers.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is a world leader in using data, technology, advanced analytics, and expertise to help customers drive healthcare – and human health – forward. Together with the companies we serve, we are enabling a more modern, more effective and more efficient healthcare system, and creating breakthrough solutions that transform business and patient outcomes.

To get there, it takes diverse skills and a curiosity to explore new possibilities. No matter your role, everyone at IQVIA, including our colleagues at Q² Solutions, contributes to our shared goal of improving human health. Thank you for your interest in growing your career with us.

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