Easter Seals Jobs

As a Solution Architect, you will own the integrity and strength of the solutions recommended and delivered. You’ll be acting as a trusted advisor to our team and clients, and an effective mentor for other Zaelab professionals working alongside you. You’ll be a go-to expert with deep Salesforce platform expertise, as well as excellent consulting skills to communicate your ideas and solutions to clients; gaining buy-in to get your visions built into successful solutions.

Your Responsibilities

• Conduct research into clients’ use of Salesforce, producing a report of findings with recommended steps and a roadmap for Salesforce solutions,

• Collaborate with colleagues and customers to create prototypes and proofs of concept as a means of eliciting and defining requirements,

• Review solutions and recommending improvements,

• Groom and refine the Salesforce product backlog, in liaison with stakeholders on the project,

• Own the design of Salesforce and (optionally) other affiliated solutions for Sales, Service, and platform solutions,

• Act as a release manager, approving configuration and coded items to be deployed between environments. Where appropriate, this could include deploying changes,

• Provide guidance on user story writing style,

• Ensure success and acceptance criteria are defined for each story,

• Describe and illustrate designs with appropriate justifications,

• Ensure documentation of the steps for testing,

• Groom and refine the Salesforce product backlog, in liaison with Salesforce SMEs,

• Supervise the configuration, quality assurance, testing, and deployment of Salesforce,

• Collaborative project and workstream planning.

Requirements

• At least 5 years’ experience in a leading role in delivering Salesforce projects, with at least 2 total years in CPQ and/or Commerce for Lightning,

• Excellent communication skills, written, verbal, and interactive when online,

• Salesforce certifications desired:

• Data Architect

• Sharing and Visibility Designer

• Platform App Builder

• CPQ Specialist

• Sales Cloud Consultant

• Service Cloud Consultant

• Experience Cloud Consultant

• Previous expertise in building customized configure, quote and price solutions (B2B commerce also desired)

• A hands-on approach to solution delivery with the team. You’ll do more than just create diagrams.

• A pro-active personality, with a can-do attitude,

• Excellent relationship-building skills,

• Strong analytical skills, with the ability to observe trends. Able to actively make suggestions based on the results,

• Available and responsive to question, clarifications and instructions

• Ability to tailor communication to multiple audiences at all levels

• A self-starter, experienced in leading projects or delivery work streams

• Outstanding written communication skills

• Ability to demonstrate concepts visually and in writing in a way that enables stakeholders to decide with confidence

• A strategic approach to solution design, with proven ability to develop and execute tactical plans to support the strategy

• Excellent ability to coach, motivate and direct work tasks to a multi-discplinary team of Salesforce professionals

Will be a plus

• Bachelor’s / Postgraduate degree or professional qualification in Business, Computer Science, Marketing, Finance or a similar field of study,

• B2B Solution Architect certification

• Platform Developer I

• Hands-on experience with Javascript

• Salesforce Designer certifications

• Active in the Salesforce community

• Familiarity with security standards such as TLS, SSL, data encryption preferred

• Sun certified Java programmer

Benefits

• Competitive compensation depending on experience and skills

• Unlimited, paid time off and vacation

• Budget for certifications and IT conferences

• Friendly team to work with around the world

• Be a team player in an agile software development environment focused on collaboration and continuous integration

• Health Insurance

• 401K