Easter Seals Jobs

Operations Manager Westfield, MA ID: R-259671 Job Family: Operations Job Type: Regular Position Overview The Warehouse Department Manager will be responsible for delivering warehouse and logistics solutions that provide the best customer experience in an efficient and cost effective manner. The Department Manager will have a primary focus on reducing costs/P&L performance, efficiencies, safety, service, strategic planning and projects, as well as team development to meet the department and company strategic goals. This position will develop internal and external partnerships with transportation operations, sales, ops finance, procurement, and customers to continuously improve service metrics while reducing operational costs. This position will develop the operating plan for the assigned warehouse operations, both inbound and outbound, and is accountable for achieving overall operating results that are consistent with campus and company goals. This position will manage the operations of assigned warehouses and work teams and ensures results meet or exceed customer expectations for product quality and service reliability, speed, and accuracy. Job Description Night Shift - 6pm to 4:30am Responsible for leading and/or influencing a team to optimal performance by holding the team accountable to key metrics such as, but not limited to, on-time dispatch, efficiency KPIs, ISQL performance, inventory accuracy, and asset management. Providing consistent coaching while maintaining morale and the overall development of team members. Creates high customer service and productivity expectations among associates, monitors individual and team performance, and takes action to correct performance gaps and /or address improvement opportunities. Leads the development of improved work processes and procedures that enhance productivity and effectiveness of assigned work teams, equipment, and space, and is accountable for achieving the incremental results from the implementation of these improvements. Responsible for managing the P&L in the budgeting, forecasting, and execution cycles. Identifies opportunities to improve processes that result in lowered expense and/or improved execution with an understanding of how each change affects key stakeholders and the region. Prepares operating budgets for assigned warehouses, reviews and finalizes operating budgets with the General Manager and Associate General Manager, and is accountable for developing and implementing work processes that ensure achievement of budgetary and service goals. SEE THE C&S WAREHOUSE WEBSITE FOR COMPLETE JOB DESCRIPTION Skills Specialized Knowledge : Extensive experience and skill in retail distribution processes, logistics, supply chain management, warehouse operations, and transportation management Special Skills : General computing ability; Experience with WMS platforms; Knowledge of OSHA regulations; Performance Management Physical abilities: : Position requires sitting at a workstation and working on a computer. Position requires walking around distribution campus and engaging with associates. The role will also entail walking in outdoor and/or warehouse environments. Other: : Strong leadership skills including team facilitation, training, and motivation; able to work well with all levels of team members with different background and needs Years Of Experience 7-10 : Work experience in retail operations, distribution, transportation, logistics and / or supply chain management or an equivalent combination of education and experience Qualifications Bachelor\'s Degree - General Studies Shift 3rd Shift (United States of America)