Job Information
Crown Castle USA, Inc. Field Operations Technician in Westerville, Ohio
Position Title:Field Operations Technician (T3)
Company Summary
Crown Castle is the nations largest provider of shared communications infrastructure: towers, small cells and fiber. It all works together to meet unprecedented demandconnecting people and communities and transforming the way we do business. Whenever you make a call, track a workout or stream music and videos, were the ones providing the communications infrastructure that makes it all possible. From 5G and the internet of things to drones, autonomous vehicles and AR/VR, we enable the technologies that help people stay safe, connected and ready for the future. Crown Castle is publicly traded on the New York Stock Exchange (CCI), is part of the S&P 500 and is one of the largest Real Estate Investment Trusts in the US.
We offer a total benefits package and professional growth development for teammates in any stage of their career. Along with caring for our teammates, were an active member in the communities where we live, work and do business. We have a responsibility to give back, which we do through our Connected by Good{rel="nofollow"} program. Giving back allows us to improve public spaces where people connect, promote public safety and advance access to education and technology.
Role
Responsible for supporting and maintaining small cell & DAS Networks that are currently serving, the Nations largest Wireless Carriers. Year-round objectives to include, first response to outages and impairments, along with making the needed repairs to the assigned networks. Annual Preventative Maintenance inspections, to remote DAS/SC equipment and host related equipment. Various computer related administrative tasks, i.e. uploading photos and documents, using GUI pages along with many web-based tools. Safe work practices must be applied to the completion of all work-related tasks, along with integrity, quality and attention to details.
Responsibilities
- - Perform all activities in a manner to ensure the safety of yourself, your team, your customers and the public.
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``` - - Respond to all network outages, impairments and emergencies in the DAS/SC network you are assigned.
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``` - - Complete all assigned annual preventative maintenance inspections thoroughly and accurately, to Crown standards.
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``` - - Operation and understanding of RF and fiber related test equipment, such as PIM analyzer, Antenna analyzer, RF power meter, Spectrum analyzer, Signal generator, OTDR, Fusion splicer, Optic power meter.
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``` - - Operate PC or similar devices to gain access to DAS/SC network and complete assigned administrative tasks.
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``` - - Work efficiently and effectively with cross functional departments and peers.
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``` - - First line acceptance of all new and modified networks using the Network Handoff Process.
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``` - - Ensure timely acceptance of all assigned tickets and meet all SLA, Resolve and MTTRs in you assigned area
Education/Certifications/Licensure
- - High School Degree or equivalent required
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``` - - Associates degree, two-year technical degree or equivalent military/special electronics training experience strongly preferred
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``` - - A valid state drivers license required
Experience/Minimum Requirements
- - Two (2) or more years of experience in one or more of the following fields: wireless communications, outside plant fiber optic installations, repair, testing and troubleshooting.
Expectations
Knowledge of radio tran
