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Cummins Inc. Product Support Advisor (8/6 FIFO) in United States

DESCRIPTION

Product Support Advisor

We are looking for a talented Product Support Advisor (PSA) to join our team based at Eliwana. You will utilise your previous field service experience and knowledge of Cummins HHP engines to deliver a high level of support to the customer. The role operates on an 8/6 roster flying in and out of Perth. Flights are within the 8 Days, to allow a full 6 day’s break.

Description

  • Deliver a first-class service to our customer prioritising fleet availability of the Cummins powered Liebherr equipment.

  • Complete breakdown repairs and maintenance on site

  • Diagnose and repair various engines.

  • Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation and report any issues / incidents to the Field Service Supervisor

  • Complete required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens.

Qualifications

  • Mechanical trades qualified as a Heavy Vehicle Mechanic (to Australian standards)

  • Experience as a Diesel Mechanic in the service and maintenance of HHP heavy diesel products in field service. Cummins engines is highly preferred.

  • Solid diagnostic and IT capabilities

  • Strong Communication skills

  • Ability to prioritise varying demands and act accordingly

  • Hitachi/ Liebherr/ Komatsu Experience Highly Desirable

Additional Information:

Annual Salary. Superannuation. Flights (from Perth) and accommodation provided whilst on swing. Participation in an annual variable compensation (bonus) program. Income Protection continuance insurance. Discounts with select private health insurance, PC software/hardware and a range of vehicles. Annual remuneration reviews. Safety equipment / PPE and uniforms provided and a range of personal and professional benefits.

RESPONSIBILITIES

  • Mechanical trades qualified as a Heavy Vehicle Mechanic (to Australian standards)

  • Experience as a Diesel Mechanic in the service and maintenance of HHP heavy diesel products in field service. Cummins engines is highly preferred.

  • Solid diagnostic and IT capabilities

QUALIFICATIONS

Product Support Advisor - 8/6 FIFO

FMG Eliwana

Dayshift Only

Direct Flights from Perth to Site

Cummins Site Vehicle supplied

Job Service

Organization Cummins Inc.

Role Category Hybrid

Job Type Technician

ReqID 2401987

Relocation Package No

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