Job Information
MyFlorida HEALTH SUPPORT TECHNICIAN - 64086075 in WEST PALM BEACH, Florida
HEALTH SUPPORT TECHNICIAN - 64086075
Date: Sep 18, 2024
The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website (http://www.dms.myflorida.com/workforce_operations/human_resource_management/for_job_applicants/e_verify) .
Requisition No: 837461
Agency: Department of Health
Working Title: HEALTH SUPPORT TECHNICIAN - 64086075
Pay Plan: Career Service
Position Number: 64086075
Salary: $34,716.76 (Includes CAD of $956.80)
Posting Closing Date: 09/25/2024
Total Compensation Estimator Tool (https://compcalculator.myflorida.com/)
Open Competitive Opportunity
Specific Responsibilities:
This is a Health Support Technician position in a Comprehensive Health Care Center. This position is assigned to the West Palm Beach Health Center to perform work duties and provide services in IDC Clinic. This position will be cross trained to support all departments of the West Palm Beach Health Center and travel to another satellite Center at the discretion of Administration to provide coverage and assist the team of providers with ensuring that the patients receive the required services needed at the initial visit due to the language barrier. This position requires independent judgment, initiative, applying general knowledge of business practices and skill in applying instructions to accomplish various job functions. Work is performed under the direct supervision of a Senior Community Health Nursing Supervisor.
This position is designated as a sensitive position and is required to maintain confidential information in accordance with Florida Department of Health (FDOH) Palm Beach County Health Department (CHD) Information Security Policy, Protocols and Procedures. This position may view, update and release ·CONFIDENITAL· medical information for continuity of care. This position will have access to the following system(s): Health Management System (HMS) for the purpose of reviewing patient medical records, scheduling patient return appointments as needed while patient is in clinic and print out patient schedules for clinic, (EHR) Electronic Health record for the purpose of reviewing patient medical records, printing of process notes, entering data, Internet In-Stock Inventory System {SIS) for ordering in-house supplies.
Support Services
Assist in preparation of patient medical records for clinic by placing all documents from front-line registration i.e., inside front prongs.
Assist in the filing of laboratory and consultation reports in patient medical record under appropriate section.
Ensures that patient's medical records are sent or taken back to the medical records department daily.
Retrieve patient medical record for clinic services from the proper designated window in the medical record department as needed.
Call all patients per policy, verify client name against record and or appointment schedule.
Perform, record vital signs in (EHR) electronic health record and document in patient record if applicable (B/P, Height, Weight Measurements).
Assist provider in examination room while physician performs patient examination or minor surgical procedures, collect routine laboratory specimens as directed by physician and label specimen appropriately, sanitize exam table, and prepare table for next patient.
Perform EKG's and Vision and Hearing Screening as needed.
Prepare and mail out broken appointment notification for patients.
Perform reminder calls daily to clients for next day appointment.
Maintain clean environment, maintains adequate supplies and equipment rooms, prepares exam rooms for next day clinic, and cleans rooms as needed, maintains inventory supplies, perform weekly inventory, orders supplies and checks invoices as supplies are delivered, submit delivery receipt to Administration Office.
Responsible on a scheduled rotation basis for cleaning the autoclave machine, maintain autoclave log, ordering of cleaning supplies and sterile pouches, labeling of sterile packaged instruments accordingly by date/initial, assist in orientation of new employees as needed for autoclave cleaning process.
Assist in orientation of new employees.
Participates in regularly scheduled clinic team meetings, staff meetings and attends designated in-service programs to keep updated to the DOH and PBC policies and procedures. Participates in training programs for staff education.
Assist with in GYN procedures to include Colposcopy and Loop Electrosurgical Excision Procedure (LEEP).
Assist nurses in planning and making necessary home visits to clinic patients if applicable at the discretion of Administration.
This position will assist the nurses and the providers in the care of clients.
Participate in data collection for audit purposes.
Schedule appointments for the client in the HMS system, assist in the rescheduling of canceled appointments, document follow up in the medical records.
Participates in staff meetings, planning sessions and Quality Improvement Programs.
Attends staff meetings and in-service programs as assigned.
Assist in all clinics as needed.
Perform other related duties as needed.
Required Knowledge, Skills, and Abilities:
Basic knowledge of computer programs (Microsoft word, E-mail)
Basic knowledge of medical terminology/techniques
Ability to plan, organize and coordinate work assignments for self
Ability to perform, record vital signs and document in patient record
(B/P, Height, Head Circumference and Weight Measurements, EKG, V1Sion and Hearing Screening)
Ability to establish and maintain effective working relationships, customer service skills, communicate verbally in a courteous and effective manner.
Ability to collect and record in patient health record
Ability to prepare treatment rooms for examination of patients.
Assist with patient examination and or treatments
Ability to record patient broken appointments in medical record, prepare and mail out broken appointment notification for patients
Ability to inventory and prepare supply order form
Ability to collect routine laboratory specimens as directed by physician
Knowledge of Health Support Technician principles and practices
Knowledge of Electronic Health Record
Knowledge of Health Management System for scheduling/rescheduling appointments, printing appointment list
Ability to order supplies through the in-house (SIS) In-stock Supply Inventory System
Qualifications:
Incumbent may be required to work before, during and/or beyond normal work hours or days in the event of an emergency. Emergency duty required of the incumbent includes working in special needs shelters, or performing other emergency duties including, but not limited to, responses to or threats involving any disaster or threat of disaster, man-made or natural.
A Valid Driver’s License
Working hours: (A) Daily from8:00AMto5:00PM(B) Total hours in workweek40(C) Explain any variation in work (split shift, rotation, etc.)
This position must travel to provide services at another satellite Center, work Saturdays and or a weekly late evening clinic on a rotation basis at the discretion of Administration through the Health Access Office.
Florida Department of Health Mission, Vision, and Values:
Mission:
To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.
Vision:
To be the Healthiest State in the Nation.
Values:
I nnovation: We search for creative solutions and manage resources wisely.
C ollaboration: We use teamwork to achieve common goals & solve problems.
A ccountability: We perform with integrity & respect.
R esponsiveness: We achieve our mission by serving our customers & engaging our partners.
E xcellence: We promote quality outcomes through learning & continuous performance improvement.
Where You Will Work:
1150 45th Street, West Palm Beach, FL 33407
The Benefits of Working for the State of Florida:
Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:
Annual and Sick Leave benefits;
Nine paid holidays and one Personal Holiday each year;
State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
Retirement plan options, including employer contributions
(For more information, please click www.myfrs.com );
Flexible Spending Accounts;
Tuition waivers;
And more!
For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com .
Please be advised:
Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.
This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check. Successful completion of a drug test is a condition of employment for safety-sensitive positions.
Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov
If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.
The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.
Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.
Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clickinghere (http://www.dms.myflorida.com/content/download/97612/566545) . All documentation is due by the close of the vacancy announcement.
Location:
WEST PALM BEACH, FL, US, 33407
Nearest Major Market:Palm Beach
Nearest Secondary Market:Miami
