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Delaware North Surveillance Officer, Southland Casino in West Memphis, Arkansas

Surveillance Officer, Southland Casino

City, State:West Memphis, AR

Req ID:36239

Pay:$18.00 – $22.00 / hour

Category:Security & Risk

Job type:Full-Time

Subsidiary:Gaming

The opportunity

Delaware North Gaming is hiring afull-timeSurveillance Officer to join our team at Southland Casino/Hotel in West Memphis, Arkansas. As a Surveillance Officer, you willbe responsible forconducting facility-wide surveillance camera operations toassistin the protection and safety of the property, our guests, and our team members.If you want a job that provides fast-paced work in a collaborative environment, apply now.

Pay

$18.00 – $22.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What we offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

  • Weekly pay

  • Employee assistance program

  • Training and development opportunities

  • Employee discounts

  • Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

What will you do?

  • Monitor all areas of the property, including gaming and cage activity, food and beverage activity, and security of the facility and the entire property

  • Produce written reports and logs on any observed violations and illegal activity in a timely manner

  • Ensure that all cameras and computer systems are operational at all times

  • Verify that all state racing and gaming regulations and polices are followed

  • Comply with confidentiality regulations regarding all surveillance information including camera coverage, investigations, and proprietary material

  • Other duties as assigned.

More about you

  • Minimum of 1 year of experience in casino surveillance as an agent or operator working in the surveillance monitor room

  • Prior gaming or law enforcement experience preferred with an understanding of all table games

  • Ability to utilize multiple programs to research and investigate table games, slot system, food and beverage transaction data, license plate recognition, guest ID, and surveillance system analytics

  • Ability to obtain and maintain required gaming licenses

  • Computer skills including e-mail, word processing, spreadsheets, routine database activity, and record keeping

Physical requirements

  • Work environment may consist of a dark area viewing video monitors and listening to 2-way radio traffic

Who we are

Southland Casino Hotel, owned and operated by Delaware North, features more than 2200 slot machines, live blackjack, craps, and roulette tables, simulcast wagering, and sportsbook. Our new hotel features 300 luxurious rooms and suites. Southland is located in West Memphis, Arkansas, only a short drive from downtown Memphis, Tennessee.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.

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