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Job Information

UCLA Health Front Desk Assistant (West Hills only) in West Hills, California

Description

We are seeking to hire a full-time Front Desk Assistant to

join the Department of Orthopaedic Surgery. Primary duties include:

  • Answering and

directing central phone lines

  • Front desk duties

(greetings, check-in, discharge, preparation of patient charts, etc.)

  • Patient

scheduling, interviewing, encounter registration

  • Verifying

insurance benefits and record benefits for finance review

  • Monitoring

collection, quality control, and processing of charge documents

  • Updating

referrals and new authorization dates and extended treatments

  • Other

administrative duties as assigned

Salary range: $25.60-$36.33

Qualifications

Working knowledge of Medi-cal, HMO's, PPO's, third party payors, authorization and eligibility requirements and regulations

Knowledge of medical terminology

Ability to perform the functions patient encounters, registration, and appointment scheduling using a computerized system

Knowledge of patient related policies and procedures

Knowledge of Microsoft Work, Windows, Outlook, and other PC applications

Knowledge of Medical Enterprise supported services, Care Connect (EPIC) systems (preferred)

Skill in performing basic arithmetic operations

Sufficient typing skills

Strong communication skills

Ability to work as part of a team, establishing and maintaining cooperative working relationships with all staff members, management, and the public

UCLA Health welcomes all individuals, without regard to race, sex, sexual orientation, gender identity, religion, national origin or disabilities, and we proudly look to each person’s unique achievements and experiences to further set us apart.

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