Job Information
Colt's Manufacturing Company LLC Sales Force Coordinator in West Hartford, Connecticut
The Salesforce Coordinator is responsible for maintaining the Salesforce platform for the organization. This includes implementation of new processes and procedures and addressing day to day support issues.
Key Responsibilities: (Other duties as assigned)
- Collaborate with various departments to ensure Salesforce environment supports internal needs relating to functionality and performance
- Maintain and improve Salesforce automated processes.
- Create Reports and Dashboards
- Handle all basic administrative functions including user maintenance, modification of page layouts, creation of new fields and other routine tasks
- Understanding of Salesforce sharing and security regarding roles, hierarchies, profiles, permissions
- Triage, prioritize and resolve end user issues.
- Consistently maintain and update training materials based on new functionality and to ensure best practices are adhered to.
- Support ad hoc Salesforce reporting requests
Professional Experience/Requirements:
- One to threeyears experience in Salesforce platform
- One to threeyears experience in a business setting
- Fluent in all Microsoft Office Applications
- Ability to prioritize in a fast-paced environment
- Strong attention to details, excellent planning, and organization skills
- Well-developed interpersonal and communication skills
- Resourceful and adaptive to change
- Effective multitasking skills and time management
- Associates Degree in computer science, business administration, management information systems or related field or equivalent work experience.
