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Family Foot & Ankle Centers Experienced Medical Receptionist in West Branch, Michigan

We are looking for a skilled and motivated Experienced Medical Receptionist who excels in a fast-paced environment and is committed to delivering excellent patient care. The ideal candidate will have experience in managing front office responsibilities, including answering phones, scheduling appointments, and handling insurance verification. If you are friendly, personable, and capable of juggling multiple tasks with ease, we would love to hear from you!

Key Responsibilities:

  • Answering phones: Handle incoming calls professionally, addressing patient inquiries and taking messages for Doctor's as needed.
  • Patient Check-In/Out: Greet patients warmly, check them in and out, and ensure all necessary documentation is completed.
  • Appointment Scheduling: Manage patient appointment scheduling, rescheduling, and cancellations efficiently.
  • Insurance Verification: Perform online insurance verification to confirm patient coverage and eligibility.
  • Office Cleaning: Maintain a clean and organized office including reception area to ensure a welcoming environment.
  • Physician Coordination: Contact primary care physicians to coordinate patient care and follow-up as needed.
  • EHR Data Entry: Scan documents and accurately enter patient information into the electronic health records system (EHR).
  • Multi-Tasking: Handle multiple tasks simultaneously while maintaining attention to detail and professionalism.

Monday-Wednesday 8:30am-5:00pm; Wages based on experience. Part time with possibility of going to Full time in future. 

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