Easter Seals Jobs

Description

We are offering an opportunity for an Office Manager in Wayne, PA. This role will primarily involve ensuring the smooth running of our office through a range of administrative, financial, and managerial tasks. You will be part of a dynamic team in a fast-paced environment, providing essential support to our operations.

Responsibilities include:

• Managing office operations to ensure efficiency and productivity

• Implementing and reviewing operational policies and procedures

• Overseeing the management of office collections and payment processes

• Coordinating with the finance department to optimize financial processes and procedures

• Handling customer inquiries related to collections and payments

• Maintaining accurate records for customer credits and collections

• Ensuring quality customer service and fostering a customer-focused approach within the team

• Working closely with other departments to improve overall company performance

• Researching and implementing new methods for improving office procedures and operations

• Managing the training and development of staff to ensure a high-performance work environment.

Requirements

• Proficiency in handling inbound and outbound calls

• Strong customer service and sales skills

• Experience with documentation and payment processing

• Ability to conduct research and ensure quality in work

• Basic knowledge of finance and collection processes

• Ability to optimize processes for efficiency

• Experience in KPI reporting and making adjustments based on results

• Excellent interpersonal skills

• Strong decision-making and underwriting skills

• Experience as a debt collector is a plus

• Must be able to handle high-pressure situations and make necessary adjustments.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .