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Abbott Core Diagnostics is a global leader in providing advanced diagnostic solutions that improve patient care and healthcare system efficiency. Our innovative systems and instruments help laboratories increase productivity and enhance their diagnostic capabilities. With a strong presence in Belgium, we are committed to delivering high-quality products and services that address the needs of healthcare professionals and patients alike.

For our Core Diagnostics Division, we are recruiting an Automation Application Specialist in Belgium.

An Automation Application Specialist is primarily responsible for providing installation and service support that drives the Abbott Automation System. In addition, this role provides technical training to the division internal roles and to end users.

The position will focus on the project and service support tasks related to the Automation system, including connected instruments.

Role and Responsibilities:

• Own Automation projects implementation across the region together with hardware and IT team members.

• Ensure that all activities are performed in compliance with quality system requirements.

• Support customer meetings to help with the definition, implementation, and improvement of workflows and related specific configurations.

• Configure the automation system, including connected instruments, as per defined workflow and customer needs.

• Perform validation and qualification of the automation system, including connected instruments.

• Perform user, key user, and track-master level customer training in Abbott facilities or on-site.

• Provide onsite support during the go-live phase.

• Perform advanced troubleshooting regarding sample-related issues, including routing, error handling, exception management, and result production.

• Monitor automation and instrument performance and provide suggestions for configuration changes.

• Participate in area expert team meetings for automation.

Your Profile:

• Bachelor’s degree or equivalent experience required. Preferred: Engineering degree in medical electrical/life sciences or medical technology/biotechnical engineering.

• Preferably 5 years of experience in Field Service and/or Application Support, supported by management and customer references.

• Knowledge of laboratory flows and dynamics is a plus.

• Successful engagement with customers, specifically key stakeholders and lab staff.

• Good product and industry knowledge.

• Strong experience and process skills in business function service delivery.

• Strong communication skills.

• Ability to identify and drive the resolution of issues.

• Technical expert for product line accountability.

• Coaching and training skills.

• Strong experience in the use of analytical tools and software.

• Fluency in English with a good level of French and Dutch.

Our Offer at Abbott:

Abbott provides a varied, challenging, and international position in a dynamic and pleasant working environment. In our organization, you can count on:

• An attractive salary package.

• Good opportunities to grow and develop.

• A positive working atmosphere and personal growth plan.

• Extensive training opportunities.

• Excellent career prospects within a global company.

An Equal Opportunity Employer

Abbot welcomes and encourages diversity in our workforce.

We provide reasonable accommodation to qualified individuals with disabilities.

To request accommodation, please call 224-667-4913 or email corpjat@abbott.com