Easter Seals Jobs

IN THIS ROLE:

Join our team to empower end users by providing expert technical support and innovative solutions!

Be the go-to resource for resolving technology challenges and helping others unlock the full potential of their tools and systems.

If you're passionate about technology and enjoy problem-solving, this is the role for you!

WHAT WE NEED:

• Sets up and installs personal work stations, laptops, tablets, mobile devices.
• Communicates regularly with the Building Administration to address building technology issues.
• Performs Service Desk ticket resolution as assigned.
• Troubleshoots basic network issues before escalating to the NOC team.
• Educates end users and provides technical assistance and support to end users on the application of technologies and resolution of technical issues.
• Installs required workstation software.
• Maintains district software and hardware.
• Provides onsite, in-person support for classroom technologies.
• Establishes and builds rapport with both instructional and non-instructional staff.
• Performs and maintains asset inventory.
• Maintains required documentation.
• Troubleshoots copier, printer/fax issues before escalating.
• Provides back-up support to the Service Desk function.
• Performs moves, additions, and changes to network user accounts.
• Conducts research to better support and implement technology for the district.
• Coordinates vendor assistance for technical questions, issues and support.
• Performs other duties as assigned.

WHAT YOU NEED:

• High school diploma or GED
• Six months of similar or related experience preferred.
• A+ Certification preferred
• Valid Michigan driver's license and reliable transportation.
• ability to lift up to 50 lbs.
• Ability to reach, stoop, kneel, crouch and use various tools involved in the installation of computer equipment and other office equipment.

SALARY DETAILS:

$18.27 - $21.18 hourly based on relevant prior work experience, with the potential to earn up to $22.80 after employment with Oakland Schools.

Non Exempt position / 12-month work year.

WHY WORK FOR OS?

Aside from working with talented experts on important initiatives, when you join Oakland Schools, you'll also get these great benefits:

Pension Plan: OS offers the opportunity to enroll in a pension plan to help support your financial stability.

Full Health Coverage: High quality, low-cost health insurance plans. Employer paid dental, vision, life insurance, short and long-term disability, and well-being benefits

Wellbeing Program: OS utilizes a holistic approach to provide resources that support the wellbeing of our employees.

Professional Learning: OS provides various professional learning opportunities to advance your skill sets with education development.

Flexible Vacation Time: Experience built-in vacation, including time off for winter and spring break and generous leave time, so you can have a healthy work-life balance.

Other Perks: You're eligible for preferred pricing on pet insurance, legal coverage for most of your legal needs, and additional life insurance.

WHO WE ARE:

Oakland Schools (OS) is an Intermediate School District (ISD) focused on providing educational and technology services to local school districts in a cost-effective manner to provide students with a superior education. We also operate our Oakland Schools Technical Campuses (OSTC) and Virtual Learning Academy Consortium (VLAC). You will help students have the best learning experience p