Job Information
Washington County Hospital and Clinics Patient Account Rep in Washington, Iowa
Patient Account Rep
Job Details
Job Location
WCHC Hub - Washington, IA
Position Type
Full Time
Job Shift
Day
Job Category
Health Care
Description
SUMMARY
This position is responsible for billing and follow-up on all third party/insurance claims and ensures prompt and accurate reimbursement. Works with patients inquires to ensure knowledge and resolution of their insurance coverage.
To perform this job successfully, an individual must be able to perform each responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability to be successful.
DUTIES/RESPONSIBILITIES (include but are not limited to the following)
Complete timely claim submission for all payers.
Recognize and resolves charging errors.
Perform account follow-up in a timely manner.
Complete accurate posting of remittance advises and patient payments.
Respond to insurance and patient inquiries and correspondences in a timely manner.
Qualifications
EDUCATION AND/OR EXPERIENCE
This position requires three years of business office experience or equivalency.
SKILLS AND ABILITIES
Proficient computer skills.
Knowledge of third party billing requirements, reimbursement systems, and medical terminology.
Effectively communicate and assist a wide array of customers in a professional and compassionate manner.
Uses a logical approach to address problems or opportunities to manage the situation at-hand using references and resources as necessary.
Explores options and alternatives to reach outcomes that gain acceptance of all parties.
Thinks carefully about the likely effect on others of ones words, actions, appearance, and mode of behavior.
