Easter Seals Jobs

Req ID: RQ193291

Type of Requisition: Regular

Clearance Level Must Be Able to Obtain: None

Public Trust/Other Required: None

Job Family: Telecommunications

Skills:

Communication,Telecommunication Systems,Teleconferencing Systems,Troubleshooting,Video Teleconferencing (VTC)

Certifications:

DigitalMedia Certified Designer 4K - Crestron, Extron Control Professional - Extron, Crestron Certified Programmer - Crestron, CCNA - Cisco, Crestron Certified Audio Technician - Crestron Technical Institute, TesiraFORTE - BIAMP

Experience:

15 + years of related experience

US Citizenship Required:

Yes

Job Description:

• Responsible for the design and development of Video Conferencing systems.

• Responsible for the installation, configuration, and maintenance of worldwide Voice and Video Conferencing System

• Responsible for the installation of operating system and security patches.

• Responsible for assessing the applicability of vulnerabilities and maintain security compliance of the Voice and Video Conferencing System.

• Provide support for customer scheduled and unplanned outages, regardless of scale and impact.

• Serve as the point of escalation support for Tier 1 and Tier 2 technicians across all communication platforms.

• Provides expert level analysis of voice, video, and integration with data communications networks, including planning, designing, evaluating, selecting, and upgrading operating systems and protocol suites.

• Plans and configures systems for user environments.

• Supports the acquisition of hardware and software as well as subcontractor services as needed.

• Provides guidance and work leadership to less-experienced VC/UC personnel and may have supervisory responsibilities.

• Maintains current knowledge of relevant technology as assigned.

• Participates in special projects as required.

• Meet with various customers to determine strategic video and collaboration needs

• Maintain proper documentation of systems configurations, to include drawings and standard operating procedures

• Review reports and logs for problems and identify appropriate solutions to include developing work flow for lower tier support levels

• Provide primary and backup support in maintenance of Video hardware and software

• Demonstrated ability to prepare designs, diagrams and documentation for multiple audiences including federal customer leadership, contractors, and business partners. Create project plans and presentations for executive level management, and technical working diagrams and checklists for operations staff. Develop technical and non-technical standard operating procedures. Submit Change Control Proposals (CCP) for the CAB (Change Approval Board).

• Develop and update technical documentation (network architecture text and diagrams, security plan controls annex and risk assessment, etc.) in support of certification and accreditation for the network.

• Assist and lead problem resolution activities, coordinating with vendors, tracking and escalating trouble tickets, identify and implement service restoration workarounds, perform root cause analysis, and interface with customers at all levels to report status and lessons learned.

• Must have excellent problem-solving

• Requires DOE Q or TS level clearance

• Subject to Random drug screening

• This position is onsite without the flexibility for telework

• Requires 10-25% travel

DESIRED QUALIFICATIONS: BA/BS (or equivalent experience), 15+ years of experience

Education

Bachelors Degree in Computer Science, Engineering, or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience.

Skills:

• Experience in Voice and Video Engineering, Infrastructure including

• Design, Maintenance, Support, Deployment, Implementation, Systems Engineering.

• VCS

• Streaming Video

• Tandberg and Cisco Video devices including end points and Mutli-point Control Units (MCU)s.

• Crestron and Codex VTC units

• Microsoft Teams and other Collaboration tools (Webex)

• Should have a strong background with Cisco Meeting Server, VQ Conference Manager, Cisco Unified Communications Manager, and/or Microsoft Skype for Business

• Must have managed virtualized applications or have knowledge of how to manage virtualized applications

• Programming Languages like SIMPL, SIMPL+ desired

The likely salary range for this position is $136,000 - $184,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.