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Summary This position serves as a Supervisory IT Program Manager supporting eLitigation and Data Governance located in the U.S. Department of Justice (DOJ), National Security Division (NSD), Executive Office (EO), Information Technology Management (ITM) Staff, eLitigation and Data Services (EDS) Team in Washington, DC. The mission of the National Security Division (NSD) is to coordinate the Department's efforts in carrying out its core mission of combating terrorism and protecting national security. Responsibilities As the federal agency whose mission is to ensure the fair and impartial administration of justice for all Americans, the Department of Justice is committed to fostering a diverse and inclusive work environment. To build and retain a workforce that reflects the diverse experiences and perspectives of the American people, we welcome applicants from the many communities, identities, races, ethnicities, backgrounds, abilities, religions, and cultures of the United States who share our commitment to public service. The primary purpose of the Supervisory IT Program Manager position is to direct and maintain Division-wide eLitigation and Data Services Programs, to include the processing, hosting, and production of electronic litigation data in national security matters throughout the United States, and data governance and compliance activities throughout NSD. This role executes these duties via policies, procedures, operations, knowledge management, and innovation. This position serves as a senior expert and consultant to the NSD Chief Information Officer (CIO) to advice on Data Management and Information Sharing under eLitigation and Data Services. The duties and responsibilities for this Supervisory IT Program Manager position include, but are not limited to: Serve as a recognized expert in the field of electronic litigation and data governance as the Chief of eLitigation and Data Services. Manage the technology components of legal cases for the life of the matter; advises legal teams on e-Discovery and case technology best practices; develops and manages analysis and review of workflows, taking time frames into account, and establishes procedures and safeguards to ensure the integrity of the process. Perform program evaluation and provides advice on revisions to existing policies and programs to meet requirements. Serve as Information System owner of related systems and Contracting Officer Representative on related contracts. Implement automation approaches and data architecture programs that lead to improvements in NSD's administration of high-quality information system services that support achievement of core agency mission requirements, maximizing the use of agency data. Supervise a team consisting of Litigation Support Specialists and oversees contractors in technical oversight and responsibilities necessary for accomplishing the work of the eLitigation and Data Services team. Requirements Conditions of Employment Qualifications To qualify for the position of Supervisory IT Program Manager at (GS-2210-15), you must meet the basic qualification requirements listed below AND possess the required specialized experience specific to this series and grade you're applying to. If you are a current or former government employee on a permanent appointment in the competitive service, you will need to demonstrate 1-year (52-weeks) at the next lower grade level, to meet the time-in-grade requirements for this occupational series and grade. Additionally, please ensure to submit an applicable SF50 (please refer to the "required documents" section for additional information). Applicants must have IT-related experience demonstrating each of the competencies below: Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Minimum Qualifications: Your resume must demonstrate at least one year of specialized experience equivalent to the GS-14 grade level or pay band in the Federal service or equivalent experience in the private or public sector managing litigation technology programs (i.e. Eclipse, Relativity, Everlaw, NUIX) OR data management programs to develop strategies on the use of large sets of data. You MUST meet all qualification requirements, including Time-in-Grade, by the closing date of this announcement, 12/23/2024. Your resume must support your responses to the online questionnaire and the qualification requirements. Failure to do so may result in an ineligible rating. See the Required Documents section for important notes about what must be included in your resume. Please limit your resume to 5 pages. If more than 5 pages are submitted, only the first 5 pages will be reviewed to determine your eligibility/qualifications.. Education Additional Information The bullets below outline the various groups of applicants that fall under the term "status candidates". This vacancy is open to applicants from any of the groups listed below: When you apply you'll have the chance to claim an eligibility pathway, be sure you fully read each statement and any links provided to make sure you know which eligibility you qualify for. See a full list and learn more at USAJOBS, see: What does Status Candidate mean? or Which Jobs am I Eligible to Apply for? CURRENT AND FORMER FEDERAL EMPLOYEES: For more information, see USAJOBS Federal Employees. CAREER TRANSITION PROGRAMS (CTAP or ICTAP): For more information visit: USAJOBS Career Transition Programs VETERANS AND MILITARY SPOUSES: Please see USAJOBS Veterans Preference for more details. SCHEDULE A, PERSONS WITH DISABILITIES Learn more at USAJOBS - Individuals with Disabilities. General Employment Information: REASONABLE ACCOMMODATION: Our policy can be found at: https://www.justice.gov/jmd/reasonable-accommodation#policy DOJ EEO STATEMENT: The U.S. Department of Justice fosters an inclusive and diverse workforce, find our EEO statement online at: https://www.justice.gov/jmd/page/file/1394116/download SELECTIVE SERVICE: If you were born male, on or after December 31, 1959, you must certify that you have registered with the Selective Service System or are exempt from having to do so under the Selective Service Law. Additional information is found at: www.sss.gov. This position is excluded from the bargaining unit.