Job Information
SAIC Printer PC Support Technician in WASHINGTON, District Of Columbia
Description
- SAIC is currently seeking a Printer/PC Support Technician to support the US Army Corps of Engineers (USACE) Revolutionary IT Services (RITS) program to troubleshoot and configure Network Printers/Local Printers, and complete a light volume of PC Support requests.
NOTE: This position is a Fully On Site.
JOB DESCRIPTION:
Perform all functional checks, troubleshooting, operational and administration tasks on managed network and local printers.
Coordinate relevant support and troubleshooting activities with department partners and vendors. This will include coordination with both private sector vendors and other Government agencies.
Manage PC Loaner inventory of 20+ devices. To include imaging and maintaining the machines, tracking inventory, and ensuring the devices are checked-in and out according to policies and procedures.
Assist with imaging and PC Refresh efforts as ticket volume permits.
Qualifications
REQUIRED EDUCATION AND EXPERIENCE
Bachelors and (2)+ years of experience; additional four (4) years of experience accepted in lieu of degree
Solid understanding of network printers, ability to troubleshoot issues, and resolve problems.
Experience updating printer firmware.
Experience with imaging computers, installing updates and software, and joining machines to a Domain.
Experience with Microsoft Excel and managing asset Lists and inventories.
REQUIRED CERTIFICATIONS
- Must have a current A+ CE
REQUIRED CLEARANCE
Must be able to obtain a full Secret Clearance; Interim Secret required prior to start, SAIC will help to obtain
Must be a current US Citizen
Target salary range: $40,001 - $80,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.
SAIC accepts applications on an ongoing basis and there is no deadline.
Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site. REQNUMBER: 2410664
SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability
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