Easter Seals Jobs

Summary This position is located in the Special Operations Division of the District of Columbia Superior Court. The Onboarding and Training Specialist serves as the subject matter expert for the deployment, creation, and management of role-based training materials, online learning tools, onboarding oversight, and standardization of business practices and operation procedures across Superior Court divisions and offices. Responsibilities Brief Description of Major Duties: Collaborates with Superior Court divisions and offices to standardize business processes and operating procedures. Researches, develops, and implements systems and tools to monitor compliance with established onboarding and role-based training standards within Superior Court. Shares feedback on new employees' progress with Superior Court managers. Designs, develops, and maintains role-based training and onboarding materials derived from business processes and standard operating procedures. Develops PowerPoint presentations, Excel spreadsheets, eLearning materials, and other relevant training resources. Facilities supervisory role-based "train-the-trainer" and development programs for Superior Court supervisors. Maintains and manages eLearning content and digital platforms to ensure accurate functionality, troubleshooting issues, and monitoring utilization. Assesses onboarding and role-based training needs through surveys, interviews, focus groups, and collaboration with managers. Requirements Conditions of Employment Background and security investigation are required. A probationary period of one (1) year must be successfully completed. 1. Resume 2. Completed Vacancy Questionnaire 3. Documentation /Proof of Education (e.g. copy of HS diploma, GED certificate, college transcript or diploma) 4. List of three (3) professional references Qualifications Minimum Qualifications: High School Diploma or GED plus eight (8) years of administrative experience supporting a major program or agency operation. Two (2) years must be in a position requiring data collection, analysis, and reporting; researching, analyzing, interpreting, or drafting business process documents; and developing, updating, and standardizing enterprise-wide training materials. Must possess strong critical thinking skills, ability to problem solve, exceptional attention to detail, excellent oral and written communication, and customer service skills. Knowledge of instructional design and/or ability to effectively utilize tools such as Case Management Systems, Captivate or another eLearning tool, and Microsoft Office Suite (e.g., PowerPoint, Excel, Teams) Education Substitution: Associate degree plus six years (6) years of administrative experience supporting a major program or agency operation. Two (2) years must be in a position requiring data collection, analysis, and reporting; researching, analyzing, interpreting, or drafting business process documents; and developing, updating, and standardizing enterprise-wide training materials. Bachelor's degree plus four years (4) years of administrative experience supporting a major program or agency operation. Two (2) years must be in a position requiring data collection, analysis, and reporting; researching, analyzing, interpreting, or drafting business process documents; and developing, updating, and standardizing enterprise-wide training materials. Master's degree plus two (2) years of experience in a position requiring data collection, analysis, and reporting; researching, analyzing, interpreting, or drafting business process documents; and developing, updating, and standardizing enterprise-wide training materials. Please note that authorization for the release of your adult criminal record revealing any convictions and forfeitures, and any criminal cases currently pending before the courts is required. If you are selected for the position, a criminal history records check will be conducted. The incumbent should be an enthusiastic and engaged professional who enjoys working with a diverse group of Court personnel and customers and lives the DC Courts’ values of Accountability, Excellence, Fairness, Integrity, Respect, and Transparency. Education To qualify based on education, upload a copy of your college transcript or degree. The transcript must show the name of the college or university, your name, list of courses with credit hours, major(s), and grade-point average or class ranking. Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for District of Columbia Courts employment. You can verify your education here: http://ope.ed.gov/accreditation/. Foreign Education: If you are using foreign education to meet qualification requirements, you must upload a Certificate of Foreign Equivalency with your transcript at time of application to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/ Additional Information This job is being filled by an alternative hiring process and is not in the competitive Federal civil service. Please note there is a mandatory one year probationary period for all new court employees. All required information must be received by the vacancy announcement closing date.