Job Information
TEKsystems Manager, Professional Learning Systems in Washington, District Of Columbia
Remote role
Description:
Manager, Professional Learning Systems
Full-Time Permanent Position
Top SKills:
- Technical Manager with current hands on experience working as a Technical Lead or Architect on complex IT projects
Proven experience as a People Manager (will have 4 Product Owners direct reports)
Ability to own and maintain product roadmaps & plan/track process against roadmaps
Ability to manage time resources effectively, delivering results to a high standard and taking responsibility for own actions
Ability to work with the Head to develop and implement the IB's strategic plan to meet the medium and long-term needs, mission, and values of the organization.
Ability to effectively present information to senior management, project teams, and user groups
Experience in working with business stakeholders, acting as business/IT liaison.
- Experience working with learning management and event management systems (e.g., Moodle, Saba, Canopy) or EMS (e.g., CVENT, Stova) either as an advanced user or product owner.
Ability to troubleshoot systems and mentor product owners who support each system
Will be responsible for supporting some core IB professional learning applications like LMS/Moodle, LXP, EMS/Stova,
Job Duties
Manage, guide and mentor a team of 4 Technical Product Owners
Support some core IB professional learning applications like LMS/Moodle, LXP, EMS/Stova, IB
Question Bank etc.
Understand IB’s PL application portfolio and the ones under ECS team.
Act as a technical subject matter expert for PL systems and understand the business system requirements.
Work with multiple IT teams (software suppliers and IB-IT colleagues) to implement and maintain
applications/systems.
Own and maintain the products roadmap – plan and track progress against that.
Responsible for quality of the deliverables from suppliers and maintaining multiple backlogs, schedule software releases, and communicate changes.
Follow best practices and industry standards, recommend tools, and constantly improve processes
Excellent analytical skills to troubleshoot issues, escalate if needed.
Managing time resources effectively, delivering results to a high standard and taking responsibility for own actions
Working with the Head to develop and implement the IB's strategic plan to meet the medium and
long-term needs, mission, and values of the organization.
Ability to effectively present information to senior management, project teams, and user groups
Ability to travel to meet with teams domestically and internationally.
Qualifications:
A bachelor level degree and/or equivalent professional qualification with extensive work experience
Proven experience working as a people manager
Excellent knowledge of and proven experience with multiple PL systems like LMS/LXP (e.g., Moodle,
Saba, Canopy) or EMS (e.g., CVENT, Stova) either as an advanced user or product owner.
Familiarity with ServiceNow and Microsoft Azure DevOps or similar Agile toolsets.
Track record in managing complex IT projects to successful conclusion.
Experience in working with business stakeholders, acting as business/IT liaison.
Practical experience with Salesforce or Microsoft technologies is a plus
Additional Skills & Qualifications:
Practical experience with Salesforce or Microsoft technologies is a plus
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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