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Department of State - Agency Wide Information Technology Specialist in Washington, District Of Columbia

Summary The position is located in the Cloud and Virtual Services Division, Infrastructure Management Office, Deputy CIO for Enterprise Infrastructure, and Bureau of Diplomatic Technology (DT/EI/IM/CVS). Responsibilities Manages the design, installation, configuration, and testing of cloud service assessment tools and coordinates third Party Assessment Organization (3PAO) services and activities. Develops high level use cases supporting End User to Cloud Applications, and Enterprise to Cloud End User Application. Formulates migration plans that describe the necessary sequence of events that are performed to ensure efficient and effective implementation of the target architectures, in alignment with often conflicting management direction and priorities. Oversees development of timetables and coordination controls to ensure the integrity of the systems designs or pilots of potential applications based on customer requirements. Collaborates with customers and stakeholders to identify variances and arrive at solutions that align with the Department's overall Strategic Plan and IT Strategic Plan. Requirements Conditions of Employment Qualifications Applicants must meet all the required qualification requirements described below by the closing date of this announcement. NOTE: Applicants must meet time-in-grade and time after competitive appointment requirements, by the closing date of this announcement. Time-In-Grade Requirements: Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions, per 5CFR 300, Subpart F. Applicants applying for the GS-14 grade level must meet the following requirements: Have IT-related experience demonstrating EACH of the four competencies AND specialized experience listed below: Attention to Detail - This skill is generally demonstrated by assignments where the applicant provided leadership in the analysis of office processes to identify opportunities for improvement and efficiencies, initiated the review and improvement of work methods or organizational features, and ensured that all assigned projects and personnel were managed according to established project management principles. Customer Service - This skill is generally demonstrated by providing expert technical advice, guidance, and recommendations to management and other technical specialists on critical IT issues, collaborating with stakeholders to identify needed support and outlining the parameters and characteristics of the equipment to be used. Oral Communication - Ability to communicate complex technical requirements to non-technical personnel and prepare and present briefings to senior management officials on complex/controversial issues, e.g. identifying and reporting on duplicative and/or unneeded steps and offering suggestions for improvements. Problem Solving - Ability to make decisions or recommendations that significantly influence important agency IT policies or programs and apply new developments to previously unsolvable problems; conceptualizes, manages and coordinates major enterprise-wide IT projects. AND Have at least 1 full year of specialized experience equivalent to the GS-13 level in the Federal service which provided you with the particular knowledge, skills and abilities to perform the duties of the position. Qualifying specialized experience must demonstrate the following: Experience developing policies, procedures, and strategies for the deployment, management, and optimization platforms such as AWS, Azure, or Google Cloud, ensuring high availability, scalability and cost-efficiency platforms. Experience with cloud-based platforms and services, implement security best practices, monitor cloud environments for vulnerabilities, and ensure compliance with Federal standards and regulations (e.g., FEDRAMP, NIST, CSA). Experience analyzing cloud system performance, assessing technical challenges, and implementing improvements to enhance the security, availability, and integrity of cloud environments, while ensuring compliance with relevant security standards and regulatory requirements. Experience monitoring cloud system performance, troubleshoot issues, and optimize resources to enhance operational efficiency and minimize downtime. NOTE: In order to qualify for this position, your experience MUST be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. There is no substitute of education for specialized experience for the GS-14 position. Education Education requirements do not apply to this vacancy announcement. Additional Information For reasonable accommodation at the U.S. Department of State, please contact the Office of Accessibility and Accommodations at (202) 663-3474 or OAA@state.gov. If eligible, telework agreements may be permitted with supervisory approval. Multiple positions may be filled from this announcement. If eligible, applicants to this announcement may be referred to other similar positions in other Bureaus/Offices in the Department for up to 240 days. Telework eligibility and security clearance requirements may vary for such similar positions. For reasonable accommodation at the U.S. Department of State, please contact the Office of Accessibility and Accommodations at (202) 663-3474 or OAA@state.gov. Telework agreements may be permitted with supervisory approval. Multiple positions may be filled from this announcement. If eligible, applicants to this announcement may be referred to other similar positions in other Bureaus/Offices in the Department for up to 240 days. Telework eligibility and security clearance requirements may vary for such similar positions.

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