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Travel Advisor for Nordic Premium Airline SAS with Chinese

Customer Service and Support (https://jobs.concentrix.com/job-search/?category=Customer Service and Support)

Location

Warsaw, Poland

Apply Now (https://apply.concentrix.com/global/en/apply?jobSeqNo=CONCGLOBALR1520919EXTERNALENGLOBAL&step=1&utm_source=none)

Job Title:

Travel Advisor for Nordic Premium Airline SAS with Chinese

Job Description

Are you ready to embark on your career journey in the dynamic field of exploring premium customer flights to the best destinations across the globe?

For our client - SAS Airlines, we are seeking a motivated and aspiring person who would handle all questions and support direct customers that have their trips organized by the carrier. No prior experience is necessary, just a genuine interest and a helpful and collaborative nature!  

Your Responsibilities :  

• Be the 1st point of contactforpremiumtravel inquiries of customers.

• Advise partners on flights, products, online services, payment methods, membership programsetc.

• Help inpurchasingairline tickets and handling different payment methods.

• Support customers with travel difficulties.

• Assistpassengersviacalls /chat.

• Fosterenduringrelationships with customersforbuilding trust.

Our requirements:

• Fluent in written and spokenChinese(C1 level)and English (B2 level)

• Naturally helpful and collaborativespirit.

• Enthusiastic, patient, and open-minded.

• Active listener and able to communicate clearly and with ease.

• Sharp eye for accuracy and precision.

• Highly organized.

• Availableto work from our officeinWarsaw.

What we offer:

• Workfor thelargest, well-knownNordic5-starairline-SAS.

• Equalopportunities for all, regardless of age, gender, and other factors. Everyone is held to the samestandardsof knowledge.

• Enjoy a fully paid 2-month training program, combining "learning by doing" with the support of a dedicated trainingbuddy.

• Embrace an international and diverse work environment that broadens your horizons.

• Benefitfrom our investment in your growth through coaching and mentoring, enhancing your skills and potential.

• Workin a modern office located in the heart of Warsaw.

Location:

POL Warszawa - ul. Taneczna 30

Language Requirements:

Chinese (Required), English (Required)

Time Type:

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Apply Now (https://apply.concentrix.com/global/en/apply?jobSeqNo=CONCGLOBALR1520919EXTERNALENGLOBAL&step=1&utm_source=none)