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General Motors Virtualization Systems Engineer in Warren, Michigan

Job Description

Workplace Classification:

Hybrid : This role is categorized as hybrid. This means the successful candidate is expected to report to their primary work location three times per week, at minimum, or other frequency dictated by the business.

The Team:

General Motors IT has established Technology Development/Innovation Centers globally and is focused on creating an exciting environment that motivates and challenges professionals technically. We are actively seeking Site Reliability Engineers to join the team and provide a range of services to our global organization.

The Role:

A Virtualization Systems Engineer will operate, monitor & administrate IT equipment & environments. This includes monitoring, performing maintenance, troubleshooting, and implementing corrective actions in support of continuing operations of the VMware Platform. While this role focuses on the VMware VSphere technology, a wide degree of creativity and latitude is expected as well as the desire to learn, utilize the tools, processes and develop the organizational agility needed to maintain and provide maximum availability and reliability of our product for our customers.

Candidates require good communication skills and the ability to demonstrate comfort, interest and aptitude for learning and manipulating technology platforms. This position will manage multiple priorities effectively, work independently and thoroughly assess written content. Ideal candidates will display knowledge in ITIL and service orientation, have a strong aptitude in problem-solving and be able to work virtually within global teams while innovating and completing projects and tasks under tight deadlines. Work will largely be guided through service requests and coordination with the release management team.

What You'll Do (Responsibilities):

  • Proficiency in service-level changes to systems and troubleshooting components.

  • Perform configuration, service, incident, and problem management functions.

  • Perform change, release, security, patch, and certificate management activities.

  • Engineer and deploy enhancements to production and non-production systems.

  • Work with teams to manage the agreed upon SLA’s.

  • Work with teams to improve the reporting & operational policies and procedures.

  • Participate in off-duty or on-call work as required in a rotation.

Additional Job Description

What You'll Need (Required Qualifications):

  • Bachelor's degree in Computer Science, Information Systems or other related discipline. Equivalent work experience will be considered in lieu of a degree.

  • A thorough operational understanding of Virtualization, ESXi, Vcenter, Vrops, Vproxy, NSX, and SRM products within the vSphere platform with experience supporting varying configurations including the ability to document procedures, runbooks, and environments.

  • Background in working to maintain the highest degree of security implementations as well as proactive mitigation of vulnerabilities.

  • Solid troubleshooting and debugging skills in a high-pressure environment working with application, network, security, and development teams.

  • Experience with X86 Hardware, Bios, Drivers, Active Directory, DNS, Chef, NAS/SAN, SSL.

People Skills:

  • Collaborate cross-functionally with customers and support teams to identify and drive SLAs/SLOs, Resiliency, and Performance.

  • Ability to analyze situations, speak up respectfully, and share innovative ideas.

  • Strong work ethic in a mission-critical 24x7x365 diverse environment with multiple vendor/customer relationships.

What Will Give You A Competitive Edge (Preferred Qualifications):

  • Certificates is an asset.

GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. PLEASE DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.

This job may be eligible for relocation benefits.

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About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us

We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

Benefits Overview

The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others:

• Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents;

• Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family;

• Company and matching contributions to 401K savings plan to help you save for retirement;

• Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values;

• Tuition assistance and student loan refinancing;

• Discount on GM vehicles for you, your family and friends.

Diversity Information

General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.

We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.

Equal Employment Opportunity Statements

GM is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. GM is committed to providing a work environment free from unlawful discrimination and advancing equal employment opportunities for all qualified individuals. As part of this commitment, all practices and decisions relating to terms and conditions of employment, including, but not limited to, recruiting, hiring, training, promotion, discipline, compensation, benefits, and termination of employment are made without regard to an individual's protected characteristics. For purposes of this policy, “protected characteristics" include an individual's actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, weight, height, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.​

We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave. Learn more about:

Our Company (https://search-careers.gm.com/en/working-at-gm/)

Our Culture

How we hire​​​​​​​ (https://search-careers.gm.com/en/how-we-hire/)

Our diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility.

Explore our global location s

The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com .In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

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