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Baker Boyer Bank Banking Operations Assistant in Walla Walla, Washington

About Baker Boyer:

Baker Boyer is the oldest independently owned community bank in the Pacific Northwest.  It serves the Walla Walla, Kennewick and Yakima communities with five branches, providing wealth management as well as personal and business banking services.   

What We Offer:

  • *Salary: *
    • Banking Operations Assistant: $38,000 - $50,000 per year
  • *Great Benefits! *Medical, Dental, Vision plans with additional: 
    • AD&D & Life Insurance 
    • Long Term Disability
  • *401(k) - *100% safe harbor match up to 6%, plus an additional profit sharing contribution, resulting in employer contributions of up to 12% of annual salary. 
  • *Paid Leave- *
    • 22 days of Vacation leave and 3 R&R (Revive & Renew) days. 
  • 11 Paid Federal Holidays annually*

*Number of paid holidays may be fewer than 11 on years when there are Federal Holidays that are observed on Saturdays.

  • Life Assistance Plan
  • Free access to financial counselors
  • Employee Wellness Program
  • 8 hours of paid volunteer time annually

*About the Banking Operations Assistant Role: *

This position seeks an individual with a passion to learn about banking operations and the associated software and systems.  They must be self-motivated and have excellent organizational and time management skills. This position requires a high degree of flexibility in performing various job functions and interaction with fellow employees. This is a non-client facing role, where you'll play a key part in ensuring seamless transactions, accurate record-keeping, and regulatory compliance. While experience in banking operations is an obvious plus, we welcome applications from anyone with relevant skills and attributes, even if they've never worked in financial services. What matters most is your eagerness to learn, strong work ethic, and dedication to being a valuable team player. Join us in a dynamic, supportive environment where you can grow and thrive! 

Role and Responsibilities:

  • Builds, retains, and expands internal relationships.
  • Assists fellow employees with a variety of customer banking situations.
  • Researches, responds, and completes internal requests in a timely manner.
  • Collaborates with colleagues in carrying out the Bank's strategic plan.
  • Prioritizes multiple job tasks and meets deadlines.
  • Cross-trains and provides coverage on multiple operating systems.
  • Maintains thorough knowledge of bank policies, procedures, and regulations.
  • Assumes additional responsibilities as requested.

The Banking Operations department includes but is not limited to the following job areas:

ACH & Check Processing, Corrections, & Research

ATM Troubleshooting & Support

Debit Card Experts in Questions, Research & Report Monitoring

New Account & Deceased Quality Control & Maintenance

Dormant Accounts & Items

Support in Fraud Monitoring

Legal Requests & Charge-offs

Record Retention

Research Requests & Verifications of Deposits

Supplies & Inventory for Branches & Staff

Wire Support & Processing

IRA & HSA Regulation Knowledge & Support

GL & Account Balancing & Research

Branch Report Monitoring for Compliance & Training

Fed Cash Orders for Branches & ATM's

Returned Mail

Courier Duties

Call Group Support for General Employee Banking Support Q

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