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Program Supervisor II

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Program Supervisor II

Salary

$58,613.00 - $102,574.00 Annually

Location

Wake County, NC

Job Type

Permanent Full-Time

Job Number

25-00814

Department

Dept of Transportation

Division

State Hwy Administrator - Div of Hwys

Opening Date

02/03/2025

Closing Date

2/14/2025 11:59 PM Eastern

Job Class Title

Program Supervisor II

Position Number

60029088

Salary Grade

NC17

• Description

• Benefits

• Questions

Description of Work

This position with NCDOT offers fullState Benefits (https://oshr.nc.gov/state-employee-resources/benefits) , competitive salaries and many career development opportunities.

This position serves as the Assistant Director of the Oversize/Overweight Permit Unit. As Assistant Director this position plans, directs and manages the daily operations of the Permit Unit to ensure services are provided and permits are issued in accordance with North Carolina General Statutes and Administrative Code. The Assistant Director manages and adjusts personnel assignments, composes job duties and responsibilities for all employees and monitors the workflow. This employee is responsible for the development and revision to all manuals and publications for the Permit Unit. The Assistant Director jointly conducts interviews and makes employee selection with the Director. This employee is responsible for completing performance reviews and counseling employees in accordance with the Department's disciplinary action policy. The Assistant Director serves as immediate supervisor to the four Squad Leaders and Administrative Specialist I. Changes in policy and/or procedures are put in place by the Director and Assistant Director and communicated to this staff.

This position initiates bridge management and pavement management studies for super load loads, which are an exception to routine super load permits. This employee is responsible for the development and revision to all manuals and publications for the Permit Unit. The Assistant Director jointly conducts interviews and makes employees election with the Director. This employee is responsible for completing performance reviews and counseling employees in accordance with the Department’s disciplinary action policy.

This position is the System Administrator for the Automated Routing & Permitting System (ARPS). Responsible for submitting change requests and trouble reports to Bentley Transportation for any system problems. Upon receiving any updated software version(s), this employee must conduct regression testing of the system. This person must ensure all updated versions of software received are loaded on all personal computers using ARPS. Responsible for troubleshooting with system users, both internal and external, to correct problems and downtime experienced. Responsible for testing new phases of the system, such as routing, prior to implementation. Must provide input for modification to ensure software meets the requirements of the Permit Unit.

Knowledge, Skills and Abilities / Competencies

Applicants must submit an application that clearly reflects work experience that demonstrates the following:

• Demonstrated ability using computer technology and new innovations.

• Knowledge of Department of Transportation and State Personnel budgetary and purchasing policies and procedures.

• Customer service experience and staff training

• Demonstrated ability interpreting and explaining policies and regulations of the programs; and analyzing applicable program content and making necessary decisions.

• Extensive knowledge of North Carolina laws, Department of Transportation Administrative Code and Department of Transportation Permit Policy and Procedure.

Minimum Education and Experience Requirements

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for detail.

Bachelor’s degree from an appropriately accredited institution and five (5) years of experience related to the area of assignment; or an equivalent combination of training and experience.

Supplemental and Contact Information

Sadie Carter, (919) 814-5104, smcarter@ncdot.gov.

Applicants must meet both the minimum requirements and all posted Knowledge, Skills and Ability requirements to be considered Qualified for the position. It is important that your application includes all your relevant education and work experience and that you answer all questions associated with the application.

NCDOT will not accept “See Attached” or “See Resume” in lieu of education and work experience completed on the application. If multiple applications are submitted to an individual posting, only the most recent application received prior to the posting date will be accepted.

NOTE: For temporary, contract or other supplemental staffing appointments: There are no paid leave, retirement or other benefits associated with these appointment types.

For permanent and time-limited appointments:

Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work/week for participation.

01

I understand in order to be qualified for this position, the description of my work experience must clearly reflect the required education and experience as well as the posted knowledge, skills and abilities for this position. I have included all of this information within my application. (If you haven't completed the application requirements, please return to your application to finish it before submitting your application.)

• Yes

• No

  02

  Which of the following best describes the level of ability you have demonstrated using computer technology and new innovations?

• None

• Less than 1 Year

• 1-2 Years

• 2-3 Years

• 3-4 Years

• 4 or More Years

  03

  Explain how you have demonstrated you have the ability to use computer technology and new innovations.

  04

  Which of the following best describes your level of knowledge of Department of Transportation and State Personnel budgetary and purchasing policies and procedures?

• None

• Basic

• Intermediate

• Thorough

  05

  Explain how you have knowledge of Department of Transportation and State Personnel budgetary and purchasing policies and procedures.

  06

  Which of the following best describes your level of customer service experience and staff training?

• None

• Less than 1 Year

• 1-2 Years

• 2-3 Years

• 3-4 Years

• 4 or More Years

  07

  Explain how you have customer service experience and staff training.

  08

  Which of the following best describes the level of ability you have demonstrated interpreting and explaining policies and regulations of the programs; and analyzing applicable program content and making necessary decisions?

• None

• Less than 1 Year

• 1-2 Years

• 2-3 Years

• 3-4 Years

• 4 or More Years

  09

  Explain how you have demonstrated you have the ability to interpret and explain policies and regulations of the programs; and analyzing applicable program content and making necessary decisions.

  10

  Which of the following best describes your level of knowledge of North Carolina laws, Department of Transportation Administrative Code and Department of Transportation Permit Policy and Procedure?

• None

• Basic

• Intermediate

• Thorough

  11

  Explain how you have knowledge of North Carolina laws, Department of Transportation Administrative Code and Department of Transportation Permit Policy and Procedure.

  Required Question

Employer

State of North Carolina

Website

http://www.ncdot.gov/

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