Easter Seals Jobs

About the Role:

Grade Level (for internal use):

12

About the Role:

Program Manager (Data Operations)

We are seeking a highly skilled and motivated Program Manager to join our Data Operations team. As a Program Manager, you will be primarily responsible for supporting a multi-year key strategic initiative based on leveraging GEN AI to optimize productivity and create capacity for growth. You will work closely with the Program Team to understand the overall Program objective, scope and success criteria, evaluate the new and incremental demand, understand business processes, identify solution requirements and partner to build respective supporting Data Operations services and delivery framework. You will help the Program Team prioritize opportunities and support Data Operations leadership with capacity planning based on Program demand backlog. To deliver respective high-quality services, you will work closely with cross-functional teams and support them with their ability to deliver timely outcomes. In addition, you will be responsible for overall Program metrics specific to Data Operations and promoting continuous Program improvements.

Responsibilities and Impact:

• Develop and implement Data Operations services and framework effectively prioritize and manage incoming Program demand

• Collaborate with Program and stakeholders to understand business processes and requirements

• Partner with respective cross-functional teams to provide input to backlog grooming

• Support Program meetings, providing regular updates to stakeholders on project status, risks, and issues.

• Identify and mitigate risks and issues that may impact Data Operations delivery and escalate as necessary.

• Partner with respective cross-functional teams to support Program capacity planning

• Conduct Program evaluations (specific to Data Operations role) ongoing to identify areas of improvement and promote continuous improvement

What we're looking for:

• Bachelor's degree in a relevant field.

• Proven experience as a Program Manager or similar role, preferably within a Data Operations or related field.

• Strong project management skills, with the ability to manage multiple projects simultaneously.

• Proficiency in artificial intelligence (AI) and machine learning (ML) concepts and algorithms.

• Understanding of natural language processing (NLP) and compute vision techniques.

• Knowledge of programming languages commonly used in AI/ML, such as Python, R or Java

• Understanding of data processing, analysis, data mining and statistical modeling

• Excellent organizational and time management skills, with the ability to prioritize and meet deadlines.

• Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders.

• Strong problem-solving and decision-making abilities.

For internal candidates, will consider locations that can support the Central Time Zone. Visa sponsorship or relocation assistance is not being offered for this position.

About S&P Global Commodity Insights

At S&P Global Commodity Insights, our complete view of global energy and commodities markets enables our customers to make decisions with conviction and create long-term, sustainable value.

We’re a trusted connector that brings together thought leaders, market participants, governments, and regulators to co-create solutions that lead to progress. Vital to navigating Energy Transition, S&P Global Commodity Insights’ coverage includes oil and gas, power, chemicals, metals, agriculture and shipping.

S&P Global Commodity Insights is a division of S&P Global (NYSE: SPGI). S&P Global is the world’s foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world’s leading organizations navigate the economic landscape so they can plan for tomorrow, today.

For more information, visit http://www.spglobal.com/commodity-insights .

What’s In It For You?

Our Purpose:

Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.

Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.

Our People:

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

Our Values:

Integrity, Discovery, Partnership

At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.

Our benefits include:

• Health & Wellness: Health care coverage designed for the mind and body.

• Flexible Downtime: Generous time off helps keep you energized for your time on.

• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.

• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.

• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Diversity, Equity, and Inclusion at S&P Global:

At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation – Powering Global Markets. Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work. It doesn’t stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all.

Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability, please send an email to:  EEO.Compliance@spglobal.com  and your request will be forwarded to the appropriate person. 

US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf   describes discrimination protections under federal law.

202 - Middle Professional (EEO Job Group) (inactive), 20 - Professional (EEO-2 Job Categories-United States of America), OPRTON202.2 - Middle Professional Tier II (EEO Job Group)

Job ID: 302036

Posted On: 2024-05-27

Location: Virtual, Texas, United States