Job Information
Texas A&M University Application Administrator I-IV in United States
Job Title
Application Administrator I-IV
Agency
Texas A&M University - Corpus Christi
Department
IT Application Administration
Proposed Minimum Salary
Commensurate
Job Location
Corpus Christi, Texas
Job Type
Staff
Job Description
TAMU-CC is a dynamic university designated as both a Hispanic-Serving Institution (HSI) and Minority-Serving Institution (MSI) with approximately 11,000 students from 47 states and 54 foreign nations. We employ over 1,400 full-time and 2,000 part-time Islanders (including students/GAs). The University attracts highly talented faculty and staff and offers an array of undergraduate and graduate degrees, including doctoral programs. As a member of the Texas A&M University System, TAMU-CC benefits from a range of resources, increased visibility and influence, and opportunities to collaborate in mutually beneficial ways with peers across member institutions and associated agencies.
TAMU-CC’s beautiful campus is located on a 240-acre island on Corpus Christi Bay and was ranked #1 College by the Sea by Best College Reviews. Our natural setting is enhanced by its modern, attractive, and state-of-the-art classroom buildings and support facilities.
Learn more information here (https://www.youtube.com/watch?v=EwQR4HbGJu0) !
PURPOSE
The Application System Administrator is responsible for the effective provisioning, installation/configuration, operation, and maintenance of applications systems, this includes researching new patches and software releases, testing and applying software updates, and configuring new features. The role also involves maintaining relationships with vendors while ensuring that software systems and related procedures enhance and support our institutional goals.
RESPONSIBILITIES
Functional Areas #1: System Analysis and Design
Percent Effort 35%
Responsible for applications dealing with application systems, including network integration, sophisticated routines, file maintenance, and advanced software packages on Linux and Windows server-based applications.
Recommends and implements standards, policies, and procedures to achieve agreed-upon service levels by tuning, maintaining, and supporting a breadth of application infrastructure including performance, backup, recovery, and archive functions.
Coordinates product-specific version upgrades, tests technical changes to a product including identifying and recording gaps between business requirements and product functionality, and alternative workarounds based on technical feasibility.
Installs, configures, plans lifecycle replacement, coordinates outages, and performs performance tuning for ERP applications and associated hardware.
Ensures system uptime, security, identity management, and auditing compliance.
Functional Areas #2: Application Administration
Percent Effort: 30%
Provides design recommendations and expertise regarding the integration and architecture of ERP systems and peripheral applications including assisting/supporting customers, developers, and partners with design decisions.
Utilizes configuration management to maintain continuity between development and production systems.
Coordinates the creation of environments for testing and development purposes.
Ensures production and test/development environments are kept in sync.
Accurately and effectively documents processes, procedures, and all changes to systems (including security) for auditing purposes.
Responsible for granting, monitoring, and reporting on access.
Coordinates and implements security measures to safeguard information ensuring security requests have proper (system owner) approval (User account verification, maintenance, troubleshooting).
Plans, implements, upgrades, or monitors security measures for the protection of ERP systems and information.
Ensures appropriate security controls are in place that will safeguard digital files and vital electronic infrastructure.
Manages lifecycle of ERP systems and related applications, ensuring timely updates and replacements.
Functional Areas #3: Monitoring and Maintenance
Percent Effort: 25%
Maintains monitoring and data gathering systems for reporting and performance purposes.
Works with vendors to address and resolve problems.
Modifies/maintains updates and/or patches of ERP applications using releases and utilities from the manufacturers.
Applies and tests the technical aspect of product-specific patches and fixes as they are released.
Ensures high availability and performance of ERP systems, proactively addressing potential issues.
Functional Areas #4: Other
Percent Effort: 10%
Proactively learns and utilizes new technologies, concepts, and procedures as appropriate to project requirements.
Reads manuals, periodicals, and technical reports to learn how to develop programs that meet staff and user requirements.
Adheres to internal controls established for the department.
Performs other related duties as required.
REQUIRED QUALIFICATIONS Systems Administrator I
Bachelor’s degree in an applicable field.
Two years of related experience.
Entry-level position focusing on basic support tasks such as routine maintenance, patch application, and user support. Assists in monitoring system performance and resolving minor issues.
Systems Administrator II
Bachelor’s degree in an applicable field.
Three years of related experience.
Intermediate position responsible for more complex tasks including system configuration, testing new features, and coordinating with vendors for support and upgrades. Supports primary administrators in ensuring system stability and performance.
Systems Administrator III
Bachelor’s degree in an applicable field.
Five years of related experience.
Advanced position with increased responsibility for system design, integration, and architecture. Plays a key role in planning and executing major upgrades, managing system security, and ensuring compliance with institutional policies. Provides leadership and mentorship to junior administrators.
System Administrator IV
Bachelor’s degree in an applicable field.
Eight years of related experience.
Senior-level position acting as the primary administrator. Responsible for strategic planning, high-level troubleshooting, and overall system health. Manages the entire lifecycle of the system, ensuring optimal performance, security, and compliance. Coordinates with senior management and other departments to align the systems with institutional goals.
PREFERRED QUALIFICATIONS
Experience in higher education including demonstrated knowledge of higher education organization structure and business practices and the associated systems and platforms (Student Information Systems, academic advising, student recruitment).
Experience with institutional software solutions for identity management and document management.
Experience with the administration major institutional applications used in/for Higher Education (e.g., Banner, Argos, Laserfiche, Canvas, Csgold, Salesforce, TargetX, Data Warehousing).
In-depth knowledge of SLES (SUSE Linux Enterprise Server), Windows Server, and clustered computing environments.
ITIL certification.
Equipment
Smartphone, standard office equipment and applications, servers, database management system software, database user interface and query software, and/or object or component-oriented development software.
Working Environment
Standard office environment. Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
BENEFITS (rules, policies, eligibility apply)
From our generous benefits package (https://www.tamucc.edu/human-resources/benefits/index.php) and professional development opportunities, to our retirement programs and our commitment to service excellence, the Island University is an engaging and rewarding place to work.
Insurance (https://assets.system.tamus.edu/files/benefits/website/BenefitsGuide.pdf)
Medical
$0 - $30 per month for Employee Only coverage after university contribution ($920 value).
Up to 83% of premium covered by the university:
Employee and Spouse
Employee and Children
Employee and Family coverage
Dental & Vision
Life Insurance, Accidental D&D, Long Term Disability, Flexible Spending Account and Day Care Spending Account
On-campus wellness opportunities (https://www.tamucc.edu/human-resources/benefits/wellness-resources.php)
Dual Career Partner Program
Work Life Solutions: (https://www.tamucc.edu/human-resources/benefits/eap.php)
- Counseling, Work Life Assistance, Financial Resources, and Legal Resources
Tuition Benefits: (https://www.tamucc.edu/human-resources/benefits/tuition/index.php)
Public Loan Forgiveness
Book scholarships
100% tuition coverage for up to 18 credit hours per fiscal year (other rules may apply).
Retirement (https://www.tamucc.edu/human-resources/benefits/retirement-programs.php)
Teacher Retirement System of Texas (TRS) or Optional Retirement Plan (ORP)
Voluntary Tax Deferred Account/Deferred Compensation Plan
Time Off: (https://www.tamucc.edu/human-resources/time-off/index.php)
8+ hours of vacation paid time off every month.
8 hours of sick leave time off every month.
8 hours of paid time off for Birthday leave.
12-15 paid holidays each year.
All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.
Equal Opportunity/Affirmative Action/Veterans/Disability Employer.
Welcome and thank you for your interest in a career with Texas A&M University-Corpus Christi. We are a vibrant, Hispanic Serving Doctoral Research Institution that proudly provides a solid academic reputation, renowned faculty, and highly rated degree programs since 1947. The University has a heritage of teaching excellence with innovation in research and community engagement as part of the distinguished Texas A&M System. The only university in the nation located on its own island, at the heart of the Texas Gulf Coast. With palm tree lined pathways throughout the campus, nearby natural wetlands, a scenic hike-and-bike trail and pristine views of the beach and bays, Texas A&M University-Corpus Christi is a first-choice institution.
Texas A&M - Corpus Christi is an Equal Opportunity / Affirmative Action / Veterans / Disability Employer.
Reasons to Work at TAMUCC (opens new window) (https://www.tamucc.edu/human-resources/careers/job-reasons.php)
Benefits (opens new window)
Holiday & Leave (opens new window) (https://www.tamucc.edu/human-resources/careers/job-reasons.php)
Pay Plan (opens new window)
E-Verify (opens new window) (https://www.tamucc.edu/human-resources/resources/i-9-services.php)
Veterans Preference (opens new window)
Employee Development & Compliance Services Office (opens new window) (https://www.tamucc.edu/president/compliance/edcs/index.php)
Equal Employment Opportunity Commission (EEOC) Know your rights
Pay Transparency
Equal Employment Opportunity (EEO) is the Law
Equal Employment Opportunity (EEO) is the Law Supplement
Again, welcome and thank you for your interest. Please contact us if you need assistance in applyin g, seeking an update on a posting, or have further questions .
Phone: 361-825-2630
Email: Employment@tamucc.edu
