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PNC Software Engineer Sr., Development Collaboration Team (Jira/CFL) in United States

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success.

This position is primarily based in a location within PNC's footprint. Responsibilities require time in the office or in a field on a regular basis. Some responsibilities can be performed remotely. Additional locations may be considered.

As a Software Engineer Sr., within PNC's Technology organization, you can be based in Pittsburgh PA, Strongsville OH, Birmingham AL, Dallas TX or Phoenix AZ.

You will be part of the Development Collaboration Team who is responsible for providing a scalable, easy to use solutions that not only support Agile transformation but also meets a broad range of internal user needs by offering a suite of Atlassian products such a Jira, Confluence and critical Add-ons that allow users to:

• Effectively connect and collaborate across PNC

• Identify and manage dependencies and unplanned work

• Reduce manual processes and tasks

• Make faster and better decisions while improving response time

• Deliver higher quality solutions that enable scalability, customer satisfaction

Technology Requirements:

Minimum of 2+ years of experience with administering and developing software team solutions on Atlassian tools of Jira and Confluence, is preferred

Jira and Confluence administration aptitude including front-end configurations, customization, plugins selection and management, integrations.

Advanced understanding of Jira workflows, permission schemes, notification schemes, and screens schemes.

Test new versions of the tools and add-ons to ensure compatibility.

Identify, troubleshoot, and resolve Jira or Confluence issues.

Document standards, guidelines, and standard operating procedures for admins or users of the system.

Find opportunities to improve Jira setup and workflows to increase user efficiency.

Drive improvements and increase tool efficiencies for both Jira and Confluence.

Coordinate with Jira/Confluence Admin peers and cross-functional teams to provide guidance, suggestions and solutions as needed.

Ability to adapt quickly to an existing, complex environment.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

  • Provides detailed technical design and development of software solutions using existing and emerging technology platforms.

  • Proposes & designs software solutions to address complex business needs.

  • Writes code, tests and deploys software.

  • Prepares technical and procedural documentation required for software.

  • Maintains and debugs software.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

  • Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.

  • Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

Application Development, Business Management, Customer Needs, Customer Solutions, Design, Group Problem Solving, Process Improvements, Release Management, Software Solutions, User Experience (UX) Design

Competencies

Application Delivery Process, Application Design, Architecture, Application Development Tools, Application Testing, Packaged Application Integration, System Development Life Cycle, Technical Troubleshooting, Technical Writing/Documentation

Work Experience

Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Bachelors

Certifications

No Required Certification(s)

Licenses

Candidates being considered for this position will be subject to additional background checks as established by the specific government client contract.

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility*: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncbenefits.com > New to PNC.

*For more information, please click on the following links:

Time Away from Work (https://www.pncbenefits.com/timeaway.html)

PNC Full-Time Benefits Summary

PNC Part-Time Benefits Summary (https://www.pncbenefits.com/ft-benefits-overview.html)

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com . Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice (https://content.pncmc.com/live/pnc/aboutus/HR/Onboarding/PNC_CCPA_Privacy_Disclosure_Employee.pdf) to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

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