Job Information
ICONMA, LLC Senior Operations Analyst in United States
Senior Operations Analyst Location: Wilmington, DE/Remote Duration: 6 months Description: Call notes: Team Info: Cafe Network 50-65 Managers connected to these cafes Supporting the Managers of the Cafe Manage contact centers Role Info: This is an Operations Analyst role with strong Workforce Management, Data Process Management, Scheduling and excellent communications Background. Assist building out scheduled for individual Cafe Managers Figure out optimal schedules Top Skills: 3-6+ Yrs exp is a must Strong Data oriented skills with MS Excel Workforce Management exp is a must Scheduling exp is required Nice to have: BI Visualization tools Tableau Soft Skills: Excellent Communications
