Easter Seals Jobs

At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that’s built on a foundation of trust, dignity, respect, responsibility and clinical excellence.

Position Details:

• Location: Tampa, FL (Hybrid)

• Status: Full Time (Exempt)

• Shift: 8:00 AM to 5:00 PM (may vary)

• Days: Monday – Friday

The Manager Quality Patient Safety and Customer Experience:

• Responsible for the integration of quality, safety and patient experience programs within BayCare Medical Group with a focus on safety and patient experience.

• Assures all departments have the knowledge to perform their jobs by analyzing and disseminating performance data identifying potential and actual opportunities for improvement.

• Works collaboratively with senior management, departments within BMG and outside vendors to brainstorm and implement initiatives for continuous improvement.

• Accountabilities include administration and oversight of the Zero Harm initiatives including regulatory compliance readiness, administration and oversight of patient experience for BMG, and management of the associated team members.

Minimum Qualifications:

Education Requirements: Bachelors in Nursing

Required License & Certification: RN license. Preferred certification includes CPHQ or Six Sigma Green Belt.

Required Experience : 5 years RN experience. Preferred Experience includes 3 years in Ambulatory environment.

Equal Opportunity Employer Veterans/Disabled

Position Manager Quality Patient Safety and Customer Experience

Location Tampa | Leadership | Full Time

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