Easter Seals Jobs

Manager-Business Process Improvement , Fraud

Job Number: JO-2412-10792

Location (City, State): Remote

Employee Group: Regular

Shift: Day

Travel: 5%

Site Name: Remote

Is Remote Eligible: Yes

Pay: $94,100.00 - $159,900.00 per year

At Radial, our employees are the forefront of ecommerce, bringing beloved brands to consumers through our fulfillment and technology solutions. We are fueling the future of retail, which means you are, too. When you work for Radial, you join a global community of changemakers, where the work is critical, and the culture is fun. We depend on our workforce to overcome real-world challenges every day and encourage you to carve your own career path while shaping our future together. We currently have an exciting opening for aManager of Business Process Improvements, Fraud.

Radial is the pre-eminent B2C eCommerce fulfillment solutions provider powering some of the world’s best customer experiences, specializing in tailored, scalable eCommerce fulfillment solutions for mid-market and enterprise brands.

Role Summary:

As the Manager of Business Process Improvements, Fraud, you will be responsible for leading the charge in identifying innovative methods to detect and capture e-commerce fraud and abusive behavior trends at network level. Utilizing data science and analytical frameworks, you will address complex challenges in the dynamic field of e-commerce fraud and abuse. Your strategies will be implemented into real-time decisioning systems, working closely with a team of analysts, data scientists, product managers, and software engineers. You will leverage a diverse array of systems, tools, and algorithms to evaluate data quality and develop efficient analytical workflows.

Responsibilities:

• Assess current fraud detection and prevention processes at the Radial network level to identify areas for improvement.

• Create and implement network-level fraud strategies to enhance the efficiency and effectiveness of fraud prevention.

• Develop and implement fraud and abuse prevention strategies for new clients and emerging payment methods with existing clients.

• Continuously monitor the performance of implemented changes and make necessary adjustments to optimize outcomes.

• Collaborate closely with internal stakeholders to align process improvement initiatives with departmental goals.

• Document newly developed processes and best practices and provide training and support to team members on these new processes and best practices.

  Qualifications:

• Demonstrated expertise in leveraging analytics to inform decision-making and enhance business processes within risk management, with over 5 years of hands-on experience in the field.

• Strong knowledge of data science framework and workflows.

• Proficiency in programming languages such as Python, and SQL. Experience with data visualization tools like Tableau.

• Strong communication and collaboration skills to work effectively with cross-functional teams.

• Proven ability to present insights at industry conferences.

• Ability to manage multiple projects and prioritize tasks in a fast-paced environment.

• Deep knowledge of e-commerce, payment and fraud prevention systems is a plus.

• Bachelor’s or Master’s degree in STEM fields, Economics, MBA or a related field.

  Travel:

• This position is remote.

• Travel is not required.

  Benefits

• Opportunities to develop and explore career advancement

• Competitive benefits package including medical, dental, vision, paid life insurance and disability, employer HSA funding

• Family planning coverage, including Fertility & Adoption benefits

• 401K matching after 6 months with immediate vesting

• Generous PTO

• Educational assistance and more!

  Radial is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual’s status in any other group or class protected by applicable federal, state or local law.

  . We will work to assist disabled job seekers whose disability prevents them from being able to apply online.

  Want to join an organization with an inclusive work culture? No need to look any further. Apply now!

  Access this link to review our privacy notice:

Candidates with arrest or convictions records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

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Radial is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Radial is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact us by emailing. We will work to assist disabled job seekers whose disability prevents them from being able to apply online.