Job Information
Independent Health IT Business Analyst - Senior in United States
FIND YOUR FUTURE
We're excited about the potential people bring to our organization. You can grow your career here while enjoying first-class perks, benefits and commitment to diversity and inclusion.
Overview
The IT Business Analyst–Senior supports projects from project kick off to close using business analysis, project management and system development life cycle (SDLC) concepts and methodologies. The IT Business Analyst–Senior’s primary responsibility is to elicit, manage, document, and prioritize detailed functional and non-functional business requirements using business analysis techniques and competencies. The individual is responsible for knowing the organizational goals and priorities, understanding how those goals and priorities connect to their assigned projects and to communicate the requirements to business and IT stakeholders to ensure solutions align to those goals. The IT Business Analyst-Senior acts as a liaison between IT and various cross-functional stakeholders, will interface with and influence senior levels of Independent Health, internal and external customers and will mentor, plan, and coordinate the work of other business analysts as required.
Qualifications
Associates degree required; Bachelor’s Degree preferred.
Four (4) years of business analyst experience required. Health Information Technology experience preferred.
Expert knowledge and proven application of business analysis methodologies and disciplines.
Proven ability to support projects using Project Management and System Development Life Cycle (SDLC) concepts and methodologies.
Experience working with an IT department providing either analysis, project management or programming services preferred.
Excellent written and verbal communication skills.
Demonstrated meeting facilitation and presentation skills.
Strong analytical and problem-solving skills
Experience querying and analyzing health insurance and clinical data
Excellent customer service skills.
Ability to collaborate and negotiate with all levels of the organization
Self-starter with a proven ability to deliver results with minimal assistance.
Proficient with the following tools: Microsoft Excel, Word, Azure Dev Ops (TFS), PowerPoint, SQL and Visio
Proven examples of displaying the IH values: Passionate, Caring, Respectful, Trustworthy, Collaborative and Accountable.
Essential Accountabilities
Requirements Analysis and Management
Plan appropriate business analysis approach
Ensure appropriate stakeholders are involved in elicitation activities
Accurately capture information provided in elicitation sessions
Ensure requirements comply with and uphold regulatory and organizational rules and standards
Ensure requirements support the delivery of business value, fulfills project goals and objectives, and meet the stakeholders need
Validate requirements with business and IT stakeholders
Create a shared understanding of the requirements and desired outcomes across cross-functional stakeholders.
Facilitate peer review of requirements documentation
Develop and document requirements utilizing the organizations requirement document management tools
Successfully obtain the required requirement approvals
Effectively manage changes to requirements
Respond to changing organizational priorities
Customer Support
Liaison between IT and the business community
Advocate for the customer
Support corporate strategic initiatives
Leverage knowledge of the services IT provides the business and apply the knowledge to navigate customer requests through the right channels within IT
Promote and direct process improvement activities
Provide end user notification of observed problems and issues
Facilitate meetings within and between the business community and IT staff
Proactively recommend and influences process, design, and product improvements
Provide support of quality assurance and user acceptance testing cycles
Act as a contributor to project intake process and vendor selection process
Support project discovery efforts to identify scope and effort for implementation
Project Support
Provide support to project managers, business stakeholders and development resources
Address requirement and business questions and provide problem solving support
Support project managers with project activities and meeting facilitation between business community and IT development staff
Use project management methodologies and disciplines in support of smaller, low complexity projects
Provide ongoing performance measurements and metrics
Participate in peer reviews in support of other business analysts
Professional Development
Participate in training opportunities offered by the organization including management and leadership courses
Participate in job specific seminars/conferences/certifications and training
Act as a role model and mentor for other business analysts and stakeholders
I mmigration or work visa sponsorship will not be provided for this position
Hiring Compensation Range: $85,000 - $105,000 annually
Compensation may vary based on factors including but not limited to skills, education, location and experience.
In addition to base compensation, associates may be eligible for a scorecard incentive, full range of benefits and generous paid time off. The base salary range is subject to change and may be modified in the future.
As an Equal Opportunity / Affirmative Action Employer, Independent Health and its affiliates will not discriminate in its employment practices due to an applicant’s race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship and immigration status, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law. Click here (http://www.independenthealth.com/about/careers/additional-eeo-aap-information) for additional EEO/AAP or Reasonable Accommodation information.
Current Associates must apply internally via the Job Hub app.
The Independent Health Family of Companies, headquartered in Buffalo, NY, serves nearly 400,000 members and provides innovative health care products and benefits designed to engage consumers in their health and well-being. Established in 1980, our comprehensive portfolio includes Pharmacy Benefit Dimensions, Reliance Rx, Nova Healthcare Administrators, Care for You and the Independent Health Foundation.
Our culture sets us apart. Our core values drive who we are and the work we do. As a member of our family, you’re part of something special, in your work and in the community.
We understand and appreciate that everyone has unique experiences, perspectives and identities which is why we pledge to create a safe space where all people and ideas are welcomed. We are here to continue learning and to generate important dialog.
We are committed to doing what matters most - reaching out, working together, and caring for our community. A healthy community benefits everyone who lives in it. You too can be part of making difference in the lives of others, together we achieve so much more. Please click here (http://www.independenthealth.com/about/community-report) to view our Community Reports.
Apply today and join us on the journey to a happier, healthier, and more inclusive community.
We are a drug-free workplace. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. An applicant for employment in need of an accommodation to participate in the application and recruitment process should contact Human Resources at: accommodations@independenthealth.com or Human Resources, 511 Farber Lakes Drive, Williamsville, NY 14221.
Please note, we do not accept unsolicited resumes. We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.
