Easter Seals Jobs

Job Title

Infrastructure Administrator

Agency

Texas A&M University System Offices

Department

System Office IT Services

Proposed Minimum Salary

Commensurate

Job Location

College Station, Texas

Job Type

Staff

Job Description

The System Offices is one of several system members within the Texas A&M University System representing one of the largest systems of higher education in the nation, with a network of 11 universities, a comprehensive health science center, eight state agencies, and the RELLIS Campus. The Texas A&M University System mission is to provide education, conduct research, commercialize technology, offer training, and deliver services for the people of Texas and beyond.

The System Offices, within the Texas A&M University System, provides an outstanding benefits package including, but not limited to: competitive health benefits; paid vacation, sick leave, and holidays; a defined benefit retirement plan with 8% employer contribution through Teachers Retirement System of Texas (TRS); tuition assistance; and wellness programs to promote work/life balance.

Salary:

$5,705.43 - $9,166.66 per month commensurate with experience.

Job Description Summary:

The Infrastructure Administrator, under general direction, provides technical leadership for multiple complex unit-level projects or operations utilizing multiple technical fields. Responsible for the architecture, design, and continued support of all infrastructure, software applications, and computers in use by The Texas A&M University System Offices, including applications that affect the entire System as a whole. Research, evaluate and remediate cybersecurity threats. Develop technical standards for implementing projects/operations and provide consultation on and implementation of technology solutions to assist the organization in achieving its goals and objectives.

This position is located in College Station, Texas and is not eligible for remote work.

Responsibilities:

• Administration of virtual environments, including research, design, installation, implementation, monitoring, and maintenance of virtual appliances, servers, and applications, along with underlying physical host, network, and data storage. Establishing best practices, procedures, and policies for virtual infrastructure administration.- Local area network support, encompassing server hardware and software administration, security, maintenance, monitoring, troubleshooting, training, and consultation. Operating Systems supported include Windows Servers and PCs. Server services supported include file, print, Active Directory, DNS, DHCP, Exchange, SQL, IIS, Apache Tomcat, and RRAS VPN. Conduct data backup for disaster recovery and business continuity planning. Liaison with vendors and external computing agencies (e.g. TAMU Technology Services). Perform core duties of a System Administrator.- Support for personal computer hardware and software, including maintenance, installation, troubleshooting, training, and consultation. Research, evaluation, purchase assistance, recommendation, implementation, and consulting on technology products for all departments.- Collaboration with department heads and representatives to discuss business requirements, review processes, and develop/implement technical solutions.- Server security through operating system hardening, scanning, patching, and malware removal.- Assist management in researching, designing, and implementing IT-based methods and procedures to improve business processes.- Installation of personal computer images, software patches, and upgrades using centralized administration tools and/or custom scripts.- Consultation with other System members on implementing new technology solutions.- Additional duties as assigned.

Customer Support/Operation:- Resource for internal and external customers.- Centralized support for departmental computer needs, including advanced technical support.- Installation, upgrading, and configuration of workstation hardware and software.- Technical oversight on problem research and solution recommendations.- Management and monitoring of web-based help desk incident tracking system.- Maximization of uptime and minimization of potential problems for computing resources.- Meetings with department heads and staff to determine information needs and requirements.- Specification development for workstation hardware and software purchases.- Ensuring accuracy and compliance with departmental or project quality standards.- Participation in training and professional development.- On-call support as needed.

Special Projects:- Maintenance of collaborative relationships with stakeholders, customers, and vendors.- Contribution to annual risk assessment reports.- Assistance in maintaining data security and security procedure compliance at various levels.- Technical oversight, training, and creation of knowledge base articles and training material for departmental computing resources.- Documentation of support methods and procedures.

Innovation and Collaboration with Colleagues and Customers:- Strategic planning for computing and communication.- Senior member of an information resource team helping to establish technical direction.- Collaboration with System Office colleagues to develop strategies, methods, and solutions for emerging and persistent problems.

Education and Experience:- Bachelor’s degree or equivalent combination of education and experience.- Two years of experience in system administration, application development, and support.

Knowledge, Skills and Abilities:

• Must be able to work in a collaborative team environment.- Must have strong interpersonal skills.- Knowledge of word processing and spreadsheet applications.- Excellent written communication, analytical, interpersonal, and organizational skills.

• Ability to multi-task and work cooperatively with others.- Participation in training and professional development.- Potential for work outside of scheduled hours.

Other Requirements:

Only complete applications will be considered for employment at The Texas A&M System Offices. Incomplete job application data could result in your application being rejected without an option to reapply. A cover letter and resume may be required in addition to a completed employment application.

This position is located in College Station, Texas and is not eligible for remote work.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Affirmative Action/Veterans/Disability Employer.