Job Information
CAI Field Operations Manager in Orlando, Florida
Job ID Number
R3222
Employment Type
Full time
Worksite Flexibility
Hybrid
Job Summary
We are looking for a motivated Field Operations Manager ready to take us to the next level! If you have 10+ years of leadership experience and Microsoft Office 365 application skills, and are looking for your next career move, apply now.
Job Description
We are looking for a Field Operations Manager to manage and support the Toll Equipment Maintenance contract field technicians on the Florida Turnpike. This position will be full-time and hybrid.
What You’ll Do
Oversee and ensure compliance with CAI procedures and requests for field technicians
Maintain meticulous files and logs to meet record-keeping and follow-up requirements
Regularly interface with client managers and supervisors to report issues and concerns
Travel daily within Central Florida’s Turnpike to manage operations (Company vehicle provided)
Mentor, coach, and provide training to supplemental team leads
Deliver exceptional customer service to clients and maintain communication with field technicians
Streamline field operational and functional systems for better efficiency
Screen resumes for new hires to ensure they meet minimal contract requirements
Conduct performance evaluations of team members and manage employee onboarding and exiting processes
Oversee and sustain fleet maintenance to ensure operational readiness
What You'll Need
Required:
10 years of experience in a leadership role with a high school diploma or equivalent
Must possess excellent verbal and written communication skills
Demonstrated strong ability to lead and motivate others
Ability to work independently and collaboratively as part of a team
Proficient in Windows and Microsoft 365 applications, and adept at using computers for communication and record-keeping
Availability for any shift and on-call when requested
Must possess a valid Florida Driver’s License and pass quarterly MVR checks
Physical Demands
Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards
Regularly required to engage in physical activities such as bending, squatting, crawling, and maneuvering in tight spaces; carrying/lifting to 50 pounds; climbing, pulling, pushing, standing, twisting, and walking
Must be able to drive a vehicle in accordance with written policies
#LI-CB1
Reasonable Accommodation Statement
If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 – 8111.
Equal Employment Opportunity Policy Statement
It is the policy of CAI not to discriminate against any employee or applicant due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.
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