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San Mateo County, CA Environmental Health Technician I/II-Consumer Protection Programs (Departmental Promotional Only) in United States

Environmental Health Technician I/II-Consumer Protection Programs (Departmental Promotional Only)

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Environmental Health Technician I/II-Consumer Protection Programs (Departmental Promotional Only)

Salary

$5,730.40 - $7,567.73 Monthly

Location

San Mateo, CA

Job Type

Full-Time

Job Number

J039F

Department

Environmental Health Services

Opening Date

09/04/2024

Closing Date

9/17/2024 11:59 PM Pacific

  • Description

  • Benefits

  • Questions

Description

The Environmental Health Services Division of the San Mateo County Health is seeking an experienced individual for the position of Environmental Health Technician I/II-Consumer Protection Programs. Under general supervision this individual will perform fieldwork in the General Environmental Health (GEH) programs; perform water sampling and posting of signs in support of recreational health programs; conduct re-inspections; implement special projects; and investigate complaints. GEH Technicians conduct inspections, investigations and research on environmental health or sanitation problems.

The current vacancy is in the Environmental Health Services Division located in San Mateo, CA, but will travel/drive throughout the County to perform duties of the job.

Primary responsibilities will include, but are not limited to, the following:

  • Data management for food, pool, and housing programs.

  • Process Temporary Food Facilities (TFF) applications.

  • Process Certified Farmer Markets (CFM) applications.

  • Customer service and outreach assistance.

  • Field inspections for tobacco, stormwater, and housing programs.

The ideal candidate will have:

  • Knowledge of environmental health programs.

  • Experience conducting fieldwork.

  • Experience responding to complaints or questions from external customers; utilizing active listening skills.

  • Detail oriented and accuracy in reviewing and processing data.

  • Strong organization skills.

  • Ability to navigate within a records management system.

  • Ability to establish and maintain effective working relationships.

  • Experience providing professional customer service with customers/external operators.

  • Demonstrated experience using Word, Excel and Outlook.

  • Excellent written and verbal communication skills.

SALARY

Environmental Health Technician I: $33.06 - $41.31/hour

Environmental Health Technician II: $34.91 - $43.66/hour

NOTE: The eligible list generated from this recruitment may be used to fill future extra-help, term, unclassified, and regular classified vacancies.

Examples Of Duties

Duties may include, but are not limited to, the following:

  • Assist or independently conduct environmental health surveys or inspections.

  • Keep records of field visits and prepare periodic standard reports.

  • Answer service requests and complaints from the public; provide instructions and information to customers.

  • Recommend proper course of corrective action to supervisor according to established Environmental Health policies and guidelines.

  • Attend training sessions.

  • Collect and transport samples following established protocol.

  • Post warnings and closures with respect to the recreational water program.

  • Perform related duties as assigned.

Qualifications

Knowledge of:

  • Laws, regulations and standards related to the program or area assigned.

  • Principles, terminologies, methods and techniques related to the program or area assigned.

  • Government agencies, community organizations and business establishments as they relate to the program or area assigned.

  • Safety principles, practices and equipment related to the work assigned.

  • Techniques for dealing with the public, in person or on the telephone.

  • Data gathering and inspection methods and techniques.

  • Environmental health hazards.

  • Event or project planning, organization and coordination.

  • County and CAL OSHA safety rules, procedures and equipment.

  • Principles of basic supervision and training.

Skill/Ability to:

  • Interpret laws, regulations and data related to the work assigned.

  • Read and interpret technical material related to the work assigned.

  • Handle, operate and maintain equipment and/or materials related to the work assigned, including operating a forklift and working with chemicals.

  • Advise and instruct others on compliance requirements of assigned program assigned.

  • Perform research, investigation and follow-up related to assigned program.

  • Work with minimum field supervision.

  • Train and supervise work furlough participants and other seasonal workers.

  • Keep records and write simple, clear, concise reports and correspondence.

  • Deal effectively with co-workers, other agencies’ representatives and the general public.

  • Work independently and as a team member.

  • Follow established protocols for collection and transportation of samples.

  • Effectively post warnings and closures with respect to the recreation water program.

  • Follow oral and written instructions.

  • Lift and carry heavy equipment and supplies in the course of work (if assigned to HHWM, lift and carry up to 50 pounds).

  • Bend, stand and walk for extended periods of time.

Education and Experience:

Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is:

  • Environmental Health Technician II: One year of experience in an environmental health setting.

Application/Examination

Departmental Promotional Only. Only current County of San Mateo employees in the DEPARTMENT with at least six months (1040 hours) of continuous service in a classified regular, probationary, extra-help/limited term positions prior to the final filing date may apply.

The examination process will consist of an application screening (weight: pass/fail) based on the candidates' application and responses to the supplemental questions. Candidates who pass the application screening will be invited to a panel interview (weight: 100%). Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations or further evaluation of work experience may be conducted to group applicants by level of qualification. All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California and applicants must participate at their own expense.

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button. If you are not on the County's website, please go to https://jobs.smcgov.org/ to apply. Responses to the supplemental questions must be submitted in addition to our regular employment application form. A resume will not be accepted as a substitute for the required employment application and supplemental questionnaire. Online applications must be received by the Human Resources Department before midnight on the final filing date.

TENTATIVE RECRUITMENT SCHEDULE

Final Filing Date: September 17, 2024, at 11:59 p.m. PST

Application Screening: September 18, 2024

Combined Civil Service Panel and Department Interviews: To Be Determined

San Mateo County is centrally located between San Francisco, San Jose, and the East Bay. With over 750,000 residents, San Mateo is one of the largest and most diverse counties in California and serves a multitude of culturally, ethnically and linguistically diverse communities. The County of San Mateo is committed to advancing equity in order to ensure that all employees are welcomed in a safe and inclusive environment. The County seeks to hire, support, and retain employees who reflect our diverse community. We encourage applicants with diverse backgrounds and lived experiences to apply. Eighty percent of employees surveyed stated that they would recommend the County as a great place to work.

The County of San Mateo is an equal opportunity employer committed to fostering diversity, equity and inclusion at all levels.

Talent Acquisition Analyst: Yvonne Alvidrez (083024) (Environmental Health Technician I/II-Consumer Protection Programs – J039/J040)

Please visit www.smcgov.org/media/100151/download?inline= for a complete listing of all benefits for this classification.

Benefits are offered to eligible employees of the County of San Mateo. All benefits are subject to change.

As an additional benefit, the County offers extensive training and development programs designed to improve skills and enhance career opportunities. Most programs are offered on County time at no cost to you.

County employees are also covered by the federal Social Security system and earn benefits for retirement based on salary and time worked.

01

This recruitment is Departmental Promotional Only. Only current County of San Mateo employees in San Mateo County Health with at least six months (1040 hours) of continuous service in a classified regular, probationary, Confidential and Management extra-help/limited term, and SEIU or AFSCME represented extra help/limited term positions prior to the final filing date may apply. Are you currently a San Mateo County Health employee in a classified regular, probationary, Confidential and Management extra-help/limited term, and SEIU or AFSCME represented extra help/limited term positions prior to the final filing date with at least 1040 hours of continuous service? (A "No" answer will disqualify you from this recruitment.)

  • Yes

  • No

    02

    IMPORTANT: Applicants for this position are required to submit responses to the supplemental questions below. Your responses will provide detailed information about your background and experience related to this position.

This information will weigh heavily in the application screening by the subject matter experts and will also be used in the selection process.

Answer the questions completely, paying attention to the multi-parts of the questions. While being thorough and detailed, also be concise. Your strategic use of language as well as neatness, clarity of expression, attention to detail, proper use of grammar and the ability to follow instructions will be considered in the evaluation process. A resume will not be accepted as a substitute for your responses.

  • I have read and understand this important information. Proceed to supplemental questions.

    03

    Describe the experience that has prepared you to perform the duties of an Environmental Health Technician, including fieldwork experience, if any. Be specific.

    04

    Describe how you provide excellent customer service. Additionally, provide an example that best demonstrates your customer service.

    05

    Describe your experience processing data and maintaining accurate records. Include the type of data, how it was processed and how the data was used.

    Required Question

Agency

County of San Mateo

Address

County of San Mateo Human Resources Department 500 County Center, 4th Floor Redwood City, California, 94063-1663

Phone

(650) 363-4343

Website

https://jobs.smcgov.org

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