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Employee and Labor Relations Division Manager (Departmental Promotional Only)

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Employee and Labor Relations Division Manager (Departmental Promotional Only)

Salary

$140,462.40 - $175,593.60 Annually

Location

County of San Mateo, CA

Job Type

Full-Time

Remote Employment

Flexible/Hybrid

Job Number

New 10 18 2024

Department

Human Resources Department

Division

HR Strategic Support and Partnerships

Opening Date

10/18/2024

Closing Date

11/1/2024 11:59 PM Pacific

Bargaining Unit

50B

• Description

• Benefits

• Questions

Description

The County of San Mateo Human Resources Department seeks qualified candidates for the position of Employee and Labor Relations Division Manager.

This is an excellent opportunity for an exceptional leader who is committed to the overall strategic management of Countywide employer-employee relations and labor relations programs to manage the day-to-day operations of the Employee and Labor Relations Division in Human Resources. This Human Resources Manager II will supervise a team of Employee and Labor Relations Analysts and a Human Resources Technician who support client departments on all matters involving employee and labor relations, will handle the more complex cases or issues, and will train and assign work to assigned staff. As a division manager, this position consults and collaborates with County departments, employees, labor organizations, and the public on relevant aspects employee and labor relations, which have countywide impact.

The Employee and Labor Relations Manager will be:

• Well-versed in the principles and practices of employee and labor relations, including negotiations and employment laws, within a public agency.

• An approachable and politically astute leader with a management style that quickly fosters trust, respect, commitment, and partnership.

• Passionate about public service and loyal, committed, engaged, and of the highest integrity.

• A great communicator and listener who is a quick and clear thinker and calm under pressure.

• A strategic thinker and problem-solver with innovative yet practical solutions to challenges.

• Eloquent and persuasive, able to inspire confidence and build consensus.

• An excellent writer who is capable of creating concise, objective, and organized narratives that are comprehensive, persuasive, and insightful.

• Responsive and exceptionally organized, realizing the importance of service excellence and providing outstanding customer service.

• An effective coach that demonstrates excellent interpersonal skills and a commitment to developing employees,

This is a Department Promotional Only Recruitment. Only County of San Mateo employees working in the Human Resources Department with at least six months (1040 hours) of continuous service in classified, regular, probationary, or extra-help/limited term positions prior to the final filing date may apply.

Examples Of Duties

Duties may include, but are not limited to, the following:

• Plan, direct, monitor, and evaluate the effectiveness of comprehensive human resource-related functions and programs with a Countywide impact, including needs assessment, program design and planning, implementation, evaluation, and regulatory enforcement.

• Interview, select, hire, train, supervise, and evaluate division staff.

• Write and review policies, procedures, and methods relative to the Employee and Labor Relations Division and formulate, recommend, and/or implement actions for program improvement.

• Meet with department and agency managers and staff on human resource issues affecting assigned program.

• Interpret and explain provisions of applicable laws, rules, policies, and agreements to County management, employees, employee organizations, and the public.

• Assist in the selection and management of vendors, consultants, and service providers and oversee compliance of consultants and vendors with contract provisions.

• Advise managers and employees on County procedures and existing policies relative to employee and labor relations.

• Participate in the establishment of strategic short-term and long-range program plans.

• Assist in the development of the program budget.

• Prepare detailed and professional reports and other written communications, including policies and procedures, executive summaries, and statistical data.

• Prepare and deliver oral presentations designed to educate and explain program services.

• Meet and/or negotiate with representatives of employee organizations.

• Collaborate with information systems staff to identify and evaluate the systems and database needs of the Employee and Labor Relations Division and implement new systems or changes as necessary.

• Perform other related tasks as necessary.

Qualifications

Education and Experience: Any combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to qualify is:

• Four years of progressively responsible professional-level experience in the field of Human Resources within a public sector environment, including two years performing supervisory duties.

Knowledge of:

• Principles and practices of public administration, and program management, including planning, implementation, and evaluation.

• Principles, theories, and practices of human resource management relative to employee and labor relations.

• Personnel management principles and techniques, including interviewing, selection, training, supervision, evaluation, motivation, discipline, and staff development.

• Information systems applications relative to the Labor and Employee Relations Division.

• County policies and procedures, including the Civil Service Rules, labor contracts, County Ordinance, County Charter, departmental regulations, and pertinent State, Federal, and local laws relating to human resource management.

• Principles and effective negotiating techniques.

• Research and analysis methods and principles.

• Techniques for conducting effective public presentations.

• Industry trends relative to employee and labor relations.

Skill/Ability to:

• Plan, organize, direct, manage, and evaluate employee and labor relation programs.

• Supervise, train, and evaluate subordinates and set workload priorities under pressure of deadlines.

• Prepare complex and detailed written reports, program policies, procedures, and contracts.

• Gather and analyze data and make effective recommendations to address moderate to complex human resource problems.

• Comprehend written material and interpret, apply, and explain County policies, labor contracts, and other relevant State, Federal, and local policies, procedures, laws, and regulations.

• Establish and maintain effective working relationships with a diverse group of individuals contacted during the course of work, including employee groups and labor representatives.

• Effectively utilize automated information systems.

• Communicate well to a diverse audience, both orally and in writing and write clear, concise, and professional reports, memos, and other correspondence.

• Analyze and calculate numerical data.

• Maintain a participatory management style while promoting differing viewpoints and persuasively working towards a consensus among individuals.

• Organize and prioritize work, manage deliverables within schedule, and communicate delays as necessary.

• Takes reasonable risks and proactively seek innovative solutions or changes within established guidelines.

• Learn complex human resource systems, including online application tracking, benefits administration, and other electronic file management systems.

Application/Examination

This is a Department Promotional Only Recruitment. Only County of San Mateo employees working in the Human Resources Department with at least six months (1040 hours) of continuous service in classified, regular, probationary, or extra-help/limited term positions prior to the final filing date may apply.

The examination process will consist of an application screening (weight: pass/fail) based on the candidates' application and responses to the supplemental question. Candidates who pass the application screening will be invited to a panel interview (weight: 100).

Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations or further evaluation of work experience may be conducted to group applicants by level of qualification.

All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California and applicants must participate at their own expense.

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the 'Apply' button. If you are not on the County's website, please go to https://jobs.smcgov.org.

Online applications must be received by the Human Resources Department before 11:59 PM PST on the final filing date.

Responses to the supplemental questionnaire must be submitted in addition to our regular employment application form. A resume will not be accepted as a substitute for the required employment application and supplemental questionnaire.

TENTATIVE RECRUITMENT SCHEDULE

Final Filing Date: November 1, 2024, at 11:59 PM

Application Screening: Week of November 4, 2021

Panel Interviews: Week of November 18, 2024

About the County

San Mateo County is centrally located between San Francisco, San Jose, and the East Bay. With over 750,000 residents, San Mateo is one of the largest and most diverse counties in California and serves a multitude of culturally, ethnically, and linguistically diverse communities.

The County of San Mateo is committed to advancing equity in order to ensure that all employees are welcomed in a safe and inclusive environment. The County seeks to hire, support, and retain employees who reflect our diverse community. We encourage applicants with diverse backgrounds and lived experiences to apply. Eighty percent of employees surveyed stated that they would recommend the County as a great place to work.

San Mateo County is an equal opportunity employer committed to fostering diversity, equity, and inclusion at all levels.

Analyst: Chet Overstreet (10182024) (Human Resources Manager II – D050)

Please visit https://www.smcgov.org/media/121036/download?inline= for a complete listing of all benefits for this classification.

Benefits are offered to eligible employees of the County of San Mateo. All benefits are subject to change.

As an additional benefit, the County offers extensive training, wellness and development programs designed to improve skills and enhance career opportunities. Most programs are offered on County time at no cost to you.

County employees are also covered by the federal Social Security system and earn benefits for retirement based on salary and time worked.

01

This recruitment is Departmental Promotional Only. Only County of San Mateo employees working in the Human Resources Department with at least six months (1040 hours) of continuous service in classified, regular, probationary, or extra-help/limited term positions prior to the final filing date may apply. Are you currently a permanent, probationary, extra-help, or limited term employee with at least six months of continuous service in the Human Resources Department? (A "No" answer will disqualify you from this recruitment.)

• Yes

• No

  02

  IMPORTANT: Applicants for this position are required to submit responses to the following supplemental question. Your response will give us additional information about your background and experience related to this position and will be used in the screening and selection process. Be concise and specific. Neatness, clarity of expression, grammar, spelling, and ability to follow instructions will be considered in the evaluation process. A resume will not be accepted as a substitute for your responses. I have read and understand this information.

• Yes

• No

  03

  Please describe your qualifications for this position, including your education, training, and relevant background and experience. Additionally, please explain why you are interested in this position and the strengths you will bring to the position.

  Required Question

Agency

County of San Mateo

Address

County of San Mateo Human Resources Department 500 County Center, 4th Floor Redwood City, California, 94063-1663

Phone

(650) 363-4343

Website

https://jobs.smcgov.org

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