Job Information
Goodwin Living Clinical Liaison - Hospital Based in United States
Celebrated as the #2 Top Workplace in the D.C. region for 2024 by The Washington Post, Goodwin Living is more than a team – it's a global family of individuals who represent more than 65 countries.
Goodwin Living ranks #2 thanks to team members who respond to an annual survey conducted by a neutral, third-party resource. Here are some reasons they honor us with this ranking:
Embracing Diversity: Our strength is in our diverse team from over 65 countries, fostering an inclusive and vibrant culture that values every voice.
Growth and Opportunities: We bolster personal and professional development, offering myriad opportunities, from on-the-job training to mentorship programs and financial support, to help you reach your full potential.
Valuing Our Team Members: By prioritizing team member satisfaction, we create a fulfilling work environment with competitive benefits, work-life balance, and recognition programs, ensuring our team feels appreciated and valued.
All employees are responsible for extending the mission and values of the organization by understanding the needs of those they serve. Each resident, staff member and community member will be treated in a dignified manner with respect, kindness, an understanding. Employees well subscribe to the organization's commitment to continuous improvement of quality and service.
About the position
The Clinical Liaison provides in-person discharge planning support to referred persons in local hospitals. The Clinical Liaison provides education, assessment, referral and admission to Goodwin Living service lines, as appropriate, and ensures effective transition management from hospitals to discharge destinations. This position is responsible for the utilization of health services to include but will not be limited to: Home Health, Hospice, rehabilitation and personal care services. This position requires travel throughout the Northern Virginia area.
Job Duties
· Manages a caseload of hospitalized patients; is responsible for a well-organized approach to discharge planning, medical goals for care and referral/resource coordination.
· Collaborates effectively with residents/patients/families and Goodwin Living staff members.
· Establishes and maintains effective working relationships with hospital providers across multiple hospital locations to increase hospital utilization of Goodwin Living services.
· Provides effective transition management between the hospital and discharge destinations; serves as a consistent and direct point of contact for resident, families and hospital providers during hospitalizations.
· Provides in-person and/or telephone follow-up for patients and residents according to program standards.
· Utilizes Goodwin Living and hospital electronic medical record systems, documents all necessary interactions according to applicable facility and regulatory requirements; tracks all necessary program data.
· Participates in interdisciplinary meetings to provide and receive necessary information on hospitalization updates and associated referrals.
Qualities:
Treats all persons with respect and is a “team player” within the department and organization; represents Goodwin Living positively in hospital/community settings.
Exercises discretion, sound clinical insight and independent judgment.
Demonstrates outstanding customer service, verbal and written communication.
Effectively utilizes resources and strives for efficiency.
Takes responsibility for personal growth and learning and projects a positive professional image.
Performs additional job duties as assigned and directed.
Job Requirements
Registered nurse (RN) OR Master’s degree in Social Work from an accredited university; Licensed Clinical Social Worker (LCSW) in the Commonwealth of Virginia preferred.
Must be proficient in computer skills and able to learn at least two electronic medical record software.
Three (3) years of relevant experience preferred.
Must possess ability to deal tactfully and effectively with patients, staff, family members and the public.
A sampling of our many benefits!
We’ve got you covered with incredible benefits, whether you work full-time, part-time, or PRN (as needed). Here’s a glimpse of what we offer to Full-Time team members:
Paid Time Off
Health/Dental/Vision Insurance
DailyPay: Work and get paid the same day!
Tuition Assistance for Career Development
Student Loan Repayment Program
Financial assistance with U.S. Citizenship application or DACA Renewal
Tutoring for ESL, Citizenship Test & GED
Staff Emergency Grants
Retirement Plan- 401(k)
Free Meals, Access to a Fitness Center, Pool, and More
About Goodwin Living
At Goodwin Living, we can all find work with purpose! As a nonprofit senior living and healthcare organization based in Alexandria, Virginia, we are driven by our mission: to support, honor and uplift the lives of older adults and those who care for them. Our commitment to our team members is written directly into that statement. We create an enriching and supportive work environment that has inspired our team members to vote us into the Washington Post Top Workplace rankings since 2019, and they made us #2 in 2024!
Goodwin Living is an Equal Opportunity Employer and an AARP Employer Pledge Signer. We take pride in our inclusive work culture that values diversity and fosters talent. With us, you are more than just a team member; you are part of a community committed to excellence and continuous learning.
