Job Information
Acosta Group Channel Operations Manager in United States
DESCRIPTION
The Channel Operations Manager serves as an essential operational cornerstone within the Channel Planning & Support pillar, providing comprehensive support to ensure efficient execution and precise prioritization of tasks across multiple concurrent initiatives. This role requires extensive knowledge of supported channels to deliver relevant and timely operational support, while maintaining rigorous standards in data collection and insights generation.
Working closely with the Field Execution team, the Channel Operations Manager translates strategic objectives into actionable plans and deliverables. This position demands a thorough understanding of channel dynamics and operational processes to effectively organize field support tasks, coordinate with cross-functional teams, and create detailed operational summaries for internal reporting. The role is instrumental in maintaining operational excellence through systematic task management, data-driven decision support, and continuous process optimization.
Success in this position requires exceptional organizational abilities, analytical skills, and a deep commitment to operational excellence. The Channel Operations Manager must demonstrate proficiency in creating and maintaining operational dashboards, producing comprehensive reports, and generating actionable insights that drive program performance. Through effective collaboration with field teams and cross-functional partners, this role ensures that operational execution consistently meets high standards of quality and efficiency while supporting the achievement of program objectives.
RESPONSIBILITIES
Project Execution and Task Prioritization – Support Field Execution team by organizing and prioritizing tasks across multiple concurrent projects to ensure timely and quality delivery.
Dashboard and Reporting Creation – Create basic dashboards, produce reporting (primarily in Sheets or Slides) for internal and external audiences to communicate program progress and insights.
Collaboration with Field Execution Team – Act as a liaison to the Field Execution team, translating strategic goals into actionable plans, leveraging channel knowledge to provide necessary resources.
Data Collection and Reporting – Assist in gathering and interpreting data to generate insights and produce client-ready reports as a secondary support function.
Process Improvement and Troubleshooting – Identify and implement improvements to enhance workflow productivity and efficiency.
QUALIFICATIONS
Extensive knowledge of supported channels to ensure relevant operational strategy and alignment.
Project management skills for task prioritization across concurrent projects.
Data analysis skills for generating insights and supporting client reporting.
Communication and collaboration abilities to support field teams and cross-functional partners.
Organizational skills for managing task flow across projects.
Problem-solving skills for operational and process challenges.
Proficiency in CRM, Sheets, Slides, and reporting tools.
Detail-oriented with high standards for accuracy.
Adaptability to shifting priorities and client needs.
Teamwork abilities for collaboration across functions.
ABOUT US
Acosta and Mosaic are the sales and marketing powerhouses behind the most recognized and proven brands with top retailers in the United States and Canada. We offer flexible services that maximize efficiency. Acosta has the talent and technology to build data-, reach- and relationship-driven strategies to execute those strategies, and the tools to monitor, track and optimize metrics-based results for customers and retailers.
Acosta and its subsidiaries, in good faith, believes that this posted range of compensation is the accurate range for this role at the time of this posting. Acosta may ultimately pay more or less than the posted range depending on candidate qualifications and locations. This range may be modified in the future.
Acosta and its subsidiaries is an Equal Opportunity Employer
We are committed to providing accommodations for persons with disabilities. If you require accommodation, we will work with you to meet your needs, to the extent required by law.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Mosaic reserves the right to modify all or part of any job descriptions at its discretion in order to meet and or exceed the needs of the business.
By submitting your application you agree with and accept the Acosta Privacy Statement and Terms of Conditions.
Acosta et Mosaic sont les forces motrices en matière de ventes et de marketing derrière les marques les plus reconnues et éprouvées auprès des principaux détaillants aux États-Unis et au Canada. Nous proposons des services flexibles qui maximisent l’efficacité. Acosta possède le talent et la technologie nécessaires pour élaborer des stratégies axées sur les données, la portée et les relations, afin de mettre en œuvre ces stratégies, ainsi que les outils pour surveiller, suivre et optimiser les résultats basés sur les indicateurs pour les clients et les détaillants.
Acosta et ses filiales , de bonne foi, estiment que cette fourchette de rémunération affichée est la fourchette précise pour ce poste au moment de cette publication. Acosta pourrait finalement payer plus ou moins que la fourchette affichée en fonction des qualifications des candidats et des lieux. Cette fourchette peut être modifiée à l’avenir.
Acosta et ses filiales sont des employeurs offrant l’égalité des chances .
Nous nous engageons à fournir des aménagements pour les personnes handicapées . Si vous avez besoin d’un aménagement, nous travaillerons avec vous pour répondre à vos besoins, dans la mesure requise par la loi.
Les déclarations ci-dessus ont pour but de décrire la nature générale et le niveau de travail effectué par les personnes affectées à cette classification. Elles ne doivent pas être interprétées comme une liste exhaustive de toutes les responsabilités, tâches et compétences requises du personnel ainsi classé. Mosaic se réserve le droit de modifier tout ou partie des descriptions de poste à sa discrétion afin de répondre aux besoins de l’entreprise, voire de les dépasser.
En soumettant votre candidature, vous acceptez et acceptez la Déclaration de confidentialité d’Acosta et les Conditions d’utilisation .
Acosta, and its subsidiaries, is an Equal Opportunity Employer
Job Category: Wholesale
Position Type: Full time
Business Unit: Marketing
Salary Range: $70,000.00 - $78,000.00
Company: Mosaic Sales Solutions Canada Operating Co
Req ID: 3605
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