Job Information
Goodwin Living Care Coordinator in United States
Celebrated as the #2 Top Workplace in the D.C. region for 2023 by The Washington Post, Goodwin Living is more than a team – it's a global family of individuals who represent more than 65 countries.
Goodwin Living ranks #2 thanks to team members who respond to an annual survey conducted by a neutral, third-party resource. Here are some reasons they honor us with this ranking:
Embracing Diversity: Our strength is in our diverse team from over 65 countries, fostering an inclusive and vibrant culture that values every voice.
Growth and Opportunities: We bolster personal and professional development, offering myriad opportunities, from on-the-job training to mentorship programs and financial support, to help you reach your full potential.
Valuing Our Team Members: By prioritizing team member satisfaction, we create a fulfilling work environment with competitive benefits, work-life balance, and recognition programs, ensuring our team feels appreciated and valued.
About the Position
Are you passionate about making a difference in the lives of older adults? Do you thrive in a dynamic environment where you can use your creativity and problem-solving skills? If so, Goodwin Living invites you to join our dedicated team as a Care Coordinator!
As a care Coordinator, you will be the primary point of contact for our members, ensuring their needs are met with exceptional service and care. You will develop and maintain a network of service providers, conduct assessments, and facilitate the delivery of services that help our members age comfortably and confidently in their own homes. Your role is crucial in achieving high member satisfaction within the Goodwin Living at Home program.
Key Duties:
Network Development: Collaborate with the Manager of Member Experience to build and maintain a network of top-tier service providers, including home care agencies and health care providers.
Member Assessments: Conduct pre-admission, annual, and as-needed assessments to determine the specific needs of each member, ensuring they receive appropriate services.
Member Engagement: Regularly communicate with members through visits, phone calls, and meetings to ensure their satisfaction and address any concerns.
Service Coordination: Manage the placement and quality monitoring of services, ensuring members understand their coverage and financial responsibilities.
Community Outreach: Participate in informational seminars and networking activities to enhance community awareness of our continuing care at home program.
Job Requirements:
Educational Background: Bachelor’s degree required; a degree in social work is preferred.
Experience: Experience with older adults and providing in-home services is a plus.
Skills: Strong communication skills, both verbal and written. Proficiency with Windows operating systems, MS Office, and email software.
Attributes: Ability to work independently, manage time effectively, and exhibit a high degree of initiative and creativity. Commitment to quality care and sensitivity to the needs of older adults.
Flexibility: Must be able to work flexible hours, including rotating after-hours on-call duties, and handle members’ needs during nights and weekends as required.
Travel Requirements: Must live in DMV area, work from home office and visit members in the Northern VA and Washington D.C. area as they age in place.
A sampling of our many benefits!
We’ve got you covered with incredible benefits, whether you work full-time, part-time, or PRN (as needed). Here’s a glimpse of what we offer to Full-Time team members:
Paid Time Off
Health/Dental/Vision Insurance
DailyPay: Work and get paid the same day!
Tuition Assistance for Career Development
Financial assistance with U.S. Citizenship application or DACA Renewal
Tutoring for ESL, Citizenship Test & GED
Staff Emergency Grants
Retirement Plan- 401(k)
Free Meals, Access to a Fitness Center, Pool, and More
About Goodwin Living
At Goodwin Living, we can all find work with purpose! As a nonprofit senior living and healthcare organization based in Alexandria, Virginia, we are driven by our mission: to support, honor and uplift the lives of older adults and those who care for them. Our commitment to our team members is written directly into that statement. We create an enriching and supportive work environment that has inspired our team members to vote us into the Washington Post Top Workplace rankings since 2019, and they made us #2 in 2024!
Goodwin Living is an Equal Opportunity Employer and an AARP Employer Pledge Signer. We take pride in our inclusive work culture that values diversity and fosters talent. With us, you are more than just a team member; you are part of a community committed to excellence and continuous learning.
